Dear DavidThank you for your wonderful feedback! We are thrilled to hear that our staff were able to make your stay enjoyable and went out of their way to assist you. Your kind words mean a lot to us, and we will be sure to share them with our team. We look forward to welcoming you back in the future.Kind regardsFranziska KläyManagement Assistant

Thank you so much, Nicolas.

Thank you , Takashi.

Thank you, Michael.

Thank you, James.

Dear BrookeThank you for your visit in Zurich. We hope you also enjoyed your stay in our hotel in Zurich. It is a pleasure to see that you like the hotel in Grindelwald. Best regardsFranziska KläyManagement Assistant

Thank you so much, Suzanne.

Dear PatriciaThank you for staying with us and for your answer. While we're glad you enjoyed our hotel's location, we apologize for the inconvenience caused by the delay and mix-up with housekeeping. We'll address this issue to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention. We look forward to welcoming you back. Kind regardsFranziska KläyManagement Assistant

Thank you for staying with us and for your perfect rating.

Thank you.

We regret to see that your stay did not meet your expectations.

Dear Cecile, thank you so much for your amazing feedback. We look forward to welcoming you back. Kind regardsFranziska KläyManagement Assistant

Dear JaimeThank you for your wonderful review. We're delighted to hear that you loved your stay with us. We're glad you appreciated our clean, renovated facilities and the complimentary upgrade. It's great to know that our front desk team was helpful and that you enjoyed our convenient location near the train station and local attractions. We truly appreciate your recommendation and look forward to welcoming you back soon. Kind regardsFranziska KläyManagement Assistant

Dear Nancy, thank you for sharing your experience! We're delighted to hear that you enjoyed your three-night stay at Central Plaza. It's wonderful to know that you found the hotel to be excellent, with clean rooms, and that our staff accommodated your early arrival without any issues. We're pleased that you found our location convenient. We hope to welcome you back soon. Kind regards, Franziska Kläy, Management Assistant

Thank you so much for your amazing feedback.

Thank you so much for your amazing feedback, Nick.

Thank you very much, Jennifer.

Thank you so much.

We regret that your stay did not meet your expectations.

Thank you so much for your kind words. It would be a pleasure to welcoming you back, Andriy.

Dear Rosa Thank you for your visit. We are glad that you like our location and regret that the view did not meet your expectations. We wish you a good time and would be happy to welcoming you back. Kind regardsFranziska KläyManagement Assistant

Dear RosalieThank you for staying with us and for your great feedback. Your kind words will be forwarded to the entire team. It would be a pleasure to welcoming you back again. Kind regardsFranziska KläyManagement Assistant

Thank yous so much, Ralph.

Thank you for your kind words, James.

Thank you for your positive rating, Ali.

Thank you for your positive rating. Maybe a more quiet Standard room on the back side of the building would be interesting for you.

Thank you so much, Karsten.

Dear GregThank you for your feedback! We're delighted you enjoyed our central location, restaurant, and bar. We are glad our front desk team could accommodate you with two rooms. We hope to welcome you back soon! Kind regards, Franziska Kläy, Management Assistant

Thank you so much, Mark.

Thank you so much.

Thank you so much for your positive rating.

Dear DohoThank you for staying with us. We regret to read that you do not like our reception team. Unfortunately your feedback is not helpful without any details. We wish you a good time. Kind regardsFranziska KläyManagement Assistant

Dear AnthonyThank you for staying with us and for your kind words. It would be a pleasure to welcoming you back again. Kind regardsFranziska KläyManagement Assistant

Dear GuestThank you for your visit. We regret to read that our hotel did not meet your expecations. There are renovated rooms, our team would have been happy to offer a room change. We wish you a good time. Kind regardsFranziska KläyManagement Assistant

Dear Antonio, we only saw your message now. Of course we are willing to find a solution - you can stay with us the following weekend. We will contact you via email. Kind regardsFranziska KläyManagement Assistant

Dear PaulThank you for taking the time to share your positive experience at Central Plaza in Zurich! We're thrilled to hear that you enjoyed the prime location in the heart of Old Town and that our staff, including the bartender at Central 1, made your stay memorable. We look forward to welcoming you back on your next visit to Zurich; it would be our pleasure to be your first choice again.Best regardsFranziska KläyManagement Assistant

Thank you, Joao.

Thank you so much, Nancy. Happy new year 2024!

Thank you so much for your kind words, Ibrahim.

Thank you, Anil.

We regret that our hotel did not meet your expectations.

Thank you for your visit, Angela. We regret that the hotel did not meet your expectations. Happy new year 2023.

Dear JessicaThank you for staying with us and for your kind words. We are very happy that you love the location and look forward to welcoming you back.Kind regardsFranziska KläyManagement Assistant

Thank you so much, Elgene. Happy new year 2024.

Merci beaucoup, Remaud.

Thank you so much, Andrew.

Dear LeventWe sincerely apologize for the inconvenience you experienced during your stay. We're sorry to hear about the lapse in service at the reception. Please know that this is not reflective of our usual standards, and we are addressing the issue to ensure a more positive experience for our guests. We appreciate your feedback and hope to have the opportunity to make it right on your next visit.Best regardsFranziska KläyManagement Assistant

Dear ShannonThank you for your enthusiastic feedback! We're thrilled to hear that you absolutely loved your stay with us and found the convenience of everything to your liking. We look forward to hosting you again on your next visit.Kind regardsFranziska KläyManagement Assistant

Dear WilliamExcellent hotel ideally placed in Central Zurich. Real character and very friendly staff. Trams run from right outside the front door. Loved Zurich although a very expensive city. Kind regardsFranziska KläyManagement Assistant

Thank you, William.