Hello there citizen Tina,Thank you for taking the time to share your thoughts regarding your recent stay with us. We are overjoyed to hear that you loved the capuccinos. We will tell the team to keep making them as delicious. Also happy that you loved the contemporary and stylish decor.We look forward to hosting you again in the near future. Kind regards,- citizenOmphile

Dear citizen Fern,Thank you for this lovely rating.Sincerely,--citizenOmphile

Dear citizen Steven,Thank you for this. So kind of youSincerely,--citizenOmphile

Dear citizen Daniel,Thank you for this lovely rating. If there is anything we can do to make you more comfortable, kindly let us know please.Sincerely,--citizenOmphile

Dear citizen Antonio,Thank you for this positive rating, and kind words. We appreciate it and look forward to seeing you again soon.Sincerely,--citizenOmphile

Grüezi citizen Keith,Thank you so much for taking the time to leave us such a glowing review. We have shared this with Ming, and she is more than thrilled to read this review!We hope to have the pleasure of welcoming you back to citizenM in the future for another memorable stay.Warm regards,– citizenOmphile

Hello there citizen Felipe,Thank you!Kindly,--citizenOmphile

Dear citizen Rosario,Thank you for taking the time to share how your stay was. Providing a clean and comfortable environment for our guests is of the utmost importance to us, and it is disheartening to hear that we fell short of your expectations in this regard. Were you able to report this during your stay? We would have changed the sheets so you are more comfortable.Sincerely,-- citizenOmphile

Hello citizen Jinna,Thank you for taking the time to share your thoughts regarding your recent stay with us. Glad to read that you had a lovely stay and that you loved the iPad that centralised the control in the room. We have informed the IT department to check what affected the functioning of your TV and hope to resolve it.We look forward to hosting you again in the near future. Kind regards,- citizenOmphile

Dear citizen Thomas,Thank you for this positive rating. Until next time, safe travels-- citizen Omphile

Hello there citizen Smita,Such lovely words to read. We appreciate it dearly.Until next time,-citizen Omphile

Dear citizen Allan,We appreciaete you takign the time to share your feedback back with us, and hearing that you enjoyed our breakfast buffet. I hope the staff were able to help you and that the check in was still a smooth process for you. We look forward to seeing you again,-- citizen Omphile

Hello there citizen Cecilia,Such a lovely review to read. Thank you and we hope to welcome you back soon.Until next time,-- citizenOmphile

Hello there citizen Marty,Thank you for sharing your experience with us! We appreciate this positive feedback.Kind regards,- citizen Omphile

Dear citizen Don,We are delighted to hear that you found our room and facilities to your liking, with everything up to date and impeccably clean. We would love to welcome you back for another comfortable stay whenever you are traveling to Zurich again.Warm regards,- citizen Omphile

Dear citizen Juan Pablo,Thank you for the lovely rating. Sincerely,-- citizen Omphile

Hello there ,Many thanks citizen Piyachat. It warms our hearts to read this.Until next time,-- citizen Omphile

Hello there citizen Levi,Many thanks for these kind words. It has made our day.Until next time,--citizen Omphile

Dear citizen Matthew,Thank you for the lovely rating.Sincerely,--citizenOmphile

Dear citizen Ross,Thank you for this!Kind regards,--citizenOmphile

Hello citizen William,Thank you for such lovely words. We are thrilled to read this and will share with the team. They will greatly appreciate it.Until next time,- citizen Omphile

Hello there citizen Eunsook,We appreciate these sweet words and will share this with our team as well. We are also noting down this feedback shared. Many thanks,- citizen Omphile

Dear citizen Ciro,Thank you.-- citizen Omphile

Dear citizen Martin,Vielen dank, thank you.Until next time,--citizen Omphile

hello citizen Jalison,What a lovely review to read. Thank you for sharing this.Until next time,-- citizen Omphile

Dear citizen Katriana,Thank you for taking the time to respond to our survey and sharing your recent experience with us. Such a lovely review to read. Thank you once again.We look forward to hosting you again if ever your adventures bring you back to Zurich.Sincerely,- citizenOmphile

Dear citizen Andreas,Thank you so much for taking the time to tell us about your stay! Your feedback is much appreciated and I am happy to read that the location made it an ideal spot for you. Until next time, -- citizen Omphile

Dear citizen Kiara,Many thanks for taking the time to write us this review and share your feedback with us. I am glad to read you loved the hotel and the connectivity and central control from the iPad. Though on the website and kiosk you can only order a buffet, it is possible to order a selection of items a la carte directly in the morning if you are not a breakfast person.Thank you for the recommendation and we hope we have another chance to host you as well.Best regards,-- citizen Omphile

Dear citizen Stephanie,Thank you for taking the time to leave us this review. I am glad to read that you loved the delicious breakfast and the modern hotel design. I will share this positive kudos to Antonio and he will be happy to read that he had a great impact on your stay while you were here. We hope to have the opportunity to welcome you back soon and provide you with more exceptional experience as you deserve.Sincerely,- citizenOmphile

Dear citizen Clinton,Many thanks for leaving us this lovely review. I am so happy to read that the staff helped make it a memorable stay and that the wonderful location of the hotel contributed to your comfort as well. We look forward to hosting you again in the near future.Until then, safe travels,citizen Omphile

Dear citizen Kevin,Thank you for taking the time to leave us a review and share your feedback with us.We have shared the feedback with the housekeeping team and will be starting some deep cleaning on all the rooms, so that it looks as good as new when you visit us next time. We really appreciate hearing from our guests, and doing our best to meet and exceed their expectation. I have also shared this with the staff ambassadors as it will help them see that their friendliness and hospitality is appreciated by guests.We look forward to seeing you again soon.Until then, safe travels and warmest regards,-- citizen Omphile

Dear citizen Kevin,Thanks a lot for these kind words. It is always a pleasure to have you staying with us, and we look forward to seeing you again soon. Safe travels, -- citizen Omphile

Hallo citizen Devin, Thank you for such kind words. We sincerely appreciate hearing this and will pass it on to the staff so that they also see that their efforts are appreciated. Until next time, safe travels,-- citizen Omphile

Dear citizen Aaron,Thank you for taking the time to share your recent experience with us. I am delighted to see that you loved the excellent location of the hotel, and appreciated the modern, minimalist design on the hotel. We are looking forward to seeing you back soon. Sincerely,-- citizen Omphile

Dear citizen Kit Jason,Thank you for taking the time and writing such a nice review. I am glad to see that you loved the location of the hotel and the blackout curtains as well. The iPad that centrally controls the whole room is also amazing, and a feature I am also personally a huge fan off. We are looking forward to welcoming you back soon! Cheers,- citizen Omphile

Dear citizen Steve,Thank you for the lovely review. -- citizen Omphile

Dear citizen Lisa,Many thanks for this review. Until next time, -- citizen Omphile

Dear citizen Beatriz,Thank you, and hope to see you back soon. -- citizen Omphile

Dear citizen Guilherme,Thank you for sharing your feedback about you stay. We appreciate these kind words and will share with the team that their efforts are noticed and appreciated.We look forward to seeing you again soon.Sincerely,-- citizenOmphile

Hallo citizen David,Thank you for your review. I am glad to hear you loved the location of the hotel.See you again soon,-- citizen Omphile

Thank you

Dear citizen Rina,Thank you for your review.If there is anything we can do to make sour stay more comfortable, please share with us.Until we see you again, safe travels.-- citizen Omphile

Dear citizen Mark,Thank you for the review. If there is anything we can do to make your stay more comfortable for next time, please do not hesitate to share this feedback. Your feedback serves as a valuable tool for us to enhance our services. Sincerely,- citizenOmphile

Dear citizen Luiz,Muito orbigado.- citizen Omphile

Dear citizen Willem,Thank you for this review Willem.I hope we will have another chance to host you soon.-- citizen Omphile

Dear citizen Shayan,Many thanks for this review, and sharing how your experience was. I am happy to read that you had a lovely time and that the same made it a more memorable stay.Sincerely, -- citizen Omphile