Search Hotels Near 21er Haus, Vienna

"Overall I’m happy enough with my stay but I’m going to leave an honest review. So, linens and bathroom were clean which is obviously very important. The bed was very comfortable which is also a huge plus. The hotel felt much more like a hostel than I expected based on the photos and description. The lighting in the room was difficult - there was overhead lighting but no lamp that could be moved and really no gentle lighting at all except for the LED strip behind the bed. So either harsh light or very dim light. We also found it quite difficult to manage our possessions without taking up spaces meant for food prep and dining. We had to keep windows closed due to excessive cigarette smoke coming in, so it was very hot. The staff were friendly, and the location was convenient for transit and groceries. So as I said, overall good but expecting some of the compromises might have made them feel less jarring for us."

"Stayed 9 nights, room was warm couldn't get the air conditioning to work but we were able to get some air from the window which was nice. The room layout for two people is odd for getting ready. The room isn't set up for someone like me who wants to do some work, there is no chair or desk, just a bed and small bench, bed and pillow need upgrading, I don't ever say that on these reviews, but this is a nice hotel with really bad flat pillows and flat bed. We had some nice people friendly desk people, but one was really crabby, the desk helped us with cabs and valet service with our car which was very nice. We didn't eat there at all. Location is excellent, you can walk everywhere. There is a McDonalds on the corner. Not saying we wouldn't stay there again. Had a good time. "

"The room was large and clean, with a good sized separate bathroom and WC. The beds were comfortable and the room was quiet. Housekeeping were good. Decor was basic. The coffee facilities in the room were only instant coffee sachets and a kettle, which was slightly disappointing. However, breakfast in the dining room was pretty good - a wide choice, regularly refreshed. There were proper coffee machines making decent coffee, although only two of them, so queues would develop. We used the sauna room, which was fairly small and the temperature of the dry sauna was insanely hot (100 degrees +), but this did seem to be reduced after we mentioned this. The hotel bar served a very basic dinner, which I wouldn't strongly recommend unless you really can't be bothered to go out. There are some reasonable restaurants nearby. The rooftop restaurant mentioned in the hotel brochure is not operating anymore, it seems. The location of the hotel is ok, but a good 30 minute walk into the centre of town. A U-bahn is nearby. The area it is in has a nice botanic garden and is near the Belvedere palace, but is otherwise fairly uninteresting - not somewhere you would seek out to visit apart from the garden and palace. Overall the hotel was reasonable, unpretentious but a little bit out of date and lacking in character. For one of the cheaper places to stay, it was reasonable value. Somewhere to stay if you are looking for somewhere functional and inexpensive."

"The room is very clean. Staff are very friendly and helpful. However there was no air conditioning when I was there even though outside temperatures were 25-27 Celsius. During the day and night the heat was running. Had to try to sleep with the windows open which was not very convenient. "

"Positives: Location was good, close to Belvedere Palace, train station and great public transport links that are very quick into the centre. Room was large and spacious with a desk and table to woe from. Negatives: The check in was slow and there were long lines and waiting times. This could easily be resolved with more staffing or sharing check in links in advance, so crazy they have done nothing about it. No facility for making coffee in-room. To me this is a basic essential found in most accommodation across Europe. The fact I have paid for a studio with a kitchen, then at a minimum I expect to be able to make a cups of coffee. There was even a dishwasher and a microwave, and yet no coffee machine, or cafetière/french press. It’s a big miss for me as it’s such a basic and convenient item. Also not impressed that I had to argue the case at reception to then borrow a French press! Otherwise you should pay 25 euros for a kitchen box! "

"This apartment style hotel is as close to the main train station as you can get! It's very quiet, clean with helpful staff. It does need the walls painted in the rooms, espresso machine and rain shower head that work! Other than that it was great!"

"If you’re visiting Vienna for a day or a week this hotel is perfect! Everyone on the staff from the front desk to the coffee bar, to the rooftop bar/restaurant and everyone in between were amazing! Welcoming, kind, respectful, friendly! Great location for exploring the city and enough outside for a quiet evening. We can’t thank everyone enough. "

"Two night stay, couldn't be closer to Wein Hbf (Vienna central train station). Walking distance to Belvedere Palace. Clean rooms, quiet, helpful staff, the three we staff interacted with spoke English. Easy to pick up a tour at the train station. If our travels take us through Wein Hbf, will stay again."

"I really don’t want to sound that grumpy, but there are pros and cons for this hotel. Smooth check in, not that clean room, as I had no asthma attacks for years, and after I entered the room I struggled breathing. The same happened on the 2nd night, so I asked to vacuum clean the floor and this was accommodated. Not sure if it was placebo effect but I could breath in the room. Very noisy room, could hear traffic, people outside until 2am (for 3 nights) at 6am rubbish removal, road traffic restarted etc. breakfast is basic, but not that bad. The staff would benefit from training on how to be friendly. A little smile would not hurt. No need to chase customers and recheck the room number especially if it took awhile to be seated. The rooms are not cleaned by default and you have to ask for this at reception. "