Compare and book 2 Star hotels in Symonds Yat, Ross-on-Wye

"*Shocking condition and even worse parking scam - avoid at all costs!! I stayed at the go2 Orchard Gloucester Hotel on 9 January 2026 as an emergency stay because nothing else was available. I deeply regret it. The hotel condition was appalling: · The television was held together with celotape · The paintwork looked like it had been done by amateurs - patchy and poorly finished · Everything felt temporary and unprofessional · Honestly, it was the worst condition I have ever seen in a UK hotel. I was embarrassed to be there But worse than the condition was what happened next: I paid £8.00 for my stay and entered my registration at reception, as required. Weeks later, I received a Parking Charge Notice from Civil Enforcement Ltd claiming I had not paid. I immediately contacted the hotel. Staff told me on 19 January they had "applied regarding the parking ticket" and that it was "under process." I trusted them. During February, Civil Enforcement's own website showed "PCN not found" when I tried to view the ticket. I have dated screenshots proving this. But after the 28-day appeal window expired, the ticket suddenly reappeared. I can no longer appeal. The hotel has the power to cancel this immediately. They are the landowner. Instead, they have made excuses and failed to act. Verdict: A rundown hotel that doesn't care about its guests and uses a predatory parking company to harass them after they've already paid. Avoid at all costs."