"Very disappointing and alarming experience. Around 1:00 a.m., while I was asleep, the bathroom glass door in my room suddenly shattered and scattered glass across the floor. This was a serious safety hazard, and I could have been badly injured.
Although staff moved me to another room, they were not apologetic and did not seem to treat the incident with the seriousness it deserved. This was not just an inconvenience. It was a serious guest safety issue.
I request that hotel management contact...
"Very disappointing and alarming experience. Around 1:00 a.m., while I was asleep, the bathroom glass door in my room suddenly shattered and scattered glass across the floor. This was a serious safety hazard, and I could have been badly injured.
Although staff moved me to another room, they were not apologetic and did not seem to treat the incident with the seriousness it deserved. This was not just an inconvenience. It was a serious guest safety issue.
I request that hotel management contact...
Chirag