Khách sạn 4 sao tại Khu văn hóa

"Our room was perfect. Clean easy to check in. The only issue was the hand soap and shower gel were completely empty. We had a late check in and early check out so showering was a bit dismal."

"The room and amenities were excellent but the mattress was worn out had a large depression on one side."

"My room was dirty when we checked in. They gave us another room, but it didn't have the balcony we paid for. How do i go about getting reimbursed for the price difference?"

"Clean room"

"This is the second time I have stayed at the Oaklander. The first time there were stains all over my sheets. They were changed. This time the pillows were wrinkled and did not smell fresh. I had to request new pillow cases. It’s a beautiful hotel but when they tell you they are inspecting your room before you go in beware, you better inspect it yourself. Housekeeping was very courteous when they changed the pillow cases. One bright point. Very disappointing for such a beautiful hotel."

"Our stay was wonderful!!"

"Rooms are clean and it is supereasy to get to the convention center. Negatives: 1. Slow service, had to call multiple times on one occasion to get water bottles 2. Billing was fraudulent, breakfast was included in room costs but on the final bill charged separately 3. Post visit customer service is unsatisfactory, nobody picks up the call if you have a billing question Based on the amount of charges, poor services and older state of the property, it was not worth the amount I paid"

"amazing place,very historic,staff was awesome, a must stay,room was not what i reserved 8 months in advance in the 5th ave house but was changed to 2nd house,which was amazing in itself and worked out great,but it was the point of not being told of the change in advance. but these things happen and it was a great stay"

"We booked this hotel sight-unseen on Expedia, knowing nothing about the property. This was one of the most delightful surprises we've ever encountered while traveling. The decor was stunning, our room was huge, the restaurant was amazing- just everything about it was top notch. From the outside, it's a very unassuming building on a fairly nondescript street, but once you step inside, you're in a time machine that evokes the Gilded Age, in a really good way. I can't say enough good things about...

"Great stay. Wonderful breakfast. Very helpful staff. Bed was oriented such that the door was higher than the head so we slept with our heads at the foot."

"This was a bait and switch by the property owner or manager. They never called to give us the information to get into the place so I had to reach out to them right before hand. They answered the phone as if they didn’t know why I was calling or that it was a business at all Then they switched the property that we were supposed to have to a different place that looked nothing like the pictures from the first place of course and the house given to stay in was a very old house that was attempted be...

"Awesome place. Great location. Plan to stay here again. Only thing it was missing was the coffee maker. Highly recommend"