Compare and book 4 Star hotels in El Pinillo, La Aldea de San Nicolás

" We had a very enjoyable stay overall. The views from the hotel are excellent and definitely one of its standout features. The food was consistently good, and the restaurant itself is very well maintained, making for a pleasant dining experience. The drinks were fine, although the cocktails could be improved slightly. The pool area is on the smaller side, but still perfectly adequate for relaxing. One downside was the adults-only pool, which was the coldest I’ve ever experienced and not particularly enjoyable to use. A small issue we noticed was that the maids were quite noisy early in the morning—there’s really no need for shouting when guests are still sleeping. The hotel could benefit from a bit of refurbishment in places, and adding a gym would be a great improvement. That said, despite a few minor drawbacks, we would return in the future."

"Super Lage mit Blick auf den schönsten Strand im Süden. Shuttlebus zum Strand ist einmal die Stunde kostenfrei am Start. Man sollte wissen das es am Strand weder Liegen noch schattenspendende Schirme auf Hotelkosten gibt. Aber alles ist fair bezahlbar. Auch Taxifahrten vergleichsweise günstig. Die Zimmer sind etwas abgewohnt und könnten eine Renovierung gebrauchen. Sonst insgesamt die erwartet gute Riu Qualität. Personal hervorragend und sehr kinderfreundlich. "

"Supposedly a 4 star hotel but disappointing considering the price. They have the gall to charge €3/day to use the in-room safe - I've never seen this in any other hotel in the world; the 'housekeeping' is rudimentary - they will only make the bed, replace towels and empty bins; lots of choices in the breakfast buffet but it isn't great quality - their 'bacon' is some processed and reformed pig by-product. I'm sure there are better value options in Maspalomas."

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"We were sadly disappointed with part of this stay. We travel frequently with Airbnb & Hotels.com. I return to Hotels because normally, we are very pleased. This was not one of those times. Our check-in was very long. We had to hand over passports a few times for they couldn’t find our reservation. We asked for hotel restaurant for some lunch. The gal who helped us check in wasn’t informed that there was indeed a spot we could have more than chips, snacks, as she said. Our room was beautiful with ocean views. Bathroom sink was clogged. I asked twice for it to be fixed. When our room was cleaned they took the dirty towels but forgot to replace them. The hotel info says mini bar in room. There is not one. The service & breakfast buffet is incredible all around. We had a barbecue Dinner one night which was very nice. Staff very helpful & kind. Pool was magnificent. Swam every day. The dinner shows were amazing! Flamenco Dancers were incredible! The vibe is cruise like. The guests were either with young ones or 60+. Overall we wouldn’t return. But, we had a wonderful time overall. The nearby beaches and boat days are a must! They gave us a late check out for our troubles. "

"The room was a lovely size and very clean .We got a sea view which I asked for.The staff were very friendly and helpful.The food was good with plenty of choice."