Compare and book 4 Star hotels in Otoque Island, Panamá Province

"Place was great overall. Pool is very large. The rooms are great, all with balconies facing the ocean and kitchenettes well equipped. There is a little store next to the hotel which is great for snacks and even food to cook in the kitchenettes. Not too expensive either. The staff are nice but not very helpful. I connected with them through WhatsApp and I was then handed off to the “experience manager” who took 3 days to respond and then was not very helpful after that either. We were staying as a surprise for my girlfriend’s birthday, I told the front desk and experience manager via WhatsApp and asked if there was anything small that we could arrange for her birthday. I was presented with only one option which was a very expensive private dinner on the beach. After I said that I couldn’t afford that there was nothing else. No little chocolates on the pillows, no card on the bed, or voucher for a free cocktail. No one even said happy birthday to her when we were checking in or eating dinner in the restaurant on the day. They were there to help when you needed them but they really didn’t seem interested in doing much beyond the bare minimum. (Other than writing happy birthday on the plate after I told them it was her birthday again and ordered dessert). Overall beautiful resort, slightly hard to get to, and average service experience."