Compare and book 4 Star hotels in Ribeiro Frio, Machico

"Great staff"

"Great location and caring staff, with a few small improvements needed The location of the hotel is wonderful, and the island itself is absolutely beautiful. It would honestly be a shame to spend all your time just staying at the hotel — we explored the island, enjoyed the nature, watched the sunrises, and truly appreciated our time here. The reception staff were very kind and caring, which made our stay even more pleasant. Overall, we really enjoyed our experience. We especially appreciated the access to the sauna and the option to request a lunch box. Since we chose to wake up early to watch the sunrise and explore the island, we unfortunately never made it to breakfast (even though it was included in the price), so the lunch box option was very helpful for us. However, there are a few things that could be improved. There were no slippers in the room, which would have been a nice addition. Also, the lunch boxes were inconsistent: one morning it was prepared only for one person (even though there were two of us), the next day it was for two people, and on the third day again only for one. We were not sure why this happened. Another issue was the strong smell in the room upon arrival. It smelled heavily of chlorine, almost like a hospital. It made the first night quite uncomfortable. Perhaps adding some light room fragrance or sachets could help create a more welcoming atmosphere. Overall, we had a good stay and enjoyed our time on the island. With a few small improvemen"

"Loved it got a free upgrade. My adult daughter and I enjoyed the pool, breakfast, gym and other facilities. Did the Madeira tasting evening which was yummy, with plenty of food, and wine, well worth it. Car park was a little tricky required reversing in, if arriving back later in the evening, but that added to the adventure of the holiday. Thank you "

"Great customer service Fast rest response Clean room Awesome food options "

"Immaculate, peaceful with welcoming and helpful staff. Our room had a great view and I liked the design of the hotel so it was a lovely place to be, and cleverly placed at the side of a bay and also easily and quickly accessible by car. Big thank you to everyone for making our stay so lovely"