Compare and book 4 Star hotels in San Felipe, Santa María de Guía de Gran Canaria

"Staff was very helpful. Rooms are small and the photos and information on Expedia is somewhat misleading. This is not a resort just a very basic hotel. "

"Hotel is centrally located, close to cruise pier, bus station and walking distance to beach and restaurants."

"Nice hotel, nothing complain about"

"Room was clean Staff were superb Breakfast was fantastic "

"We did not need parking. Staff were very good and also very helpful. Would recommend and may ho back to them again "

"We had a poor experience and multiple issues with our room and were informed by reception, "sorry, this is the standard".... 1) I accept not all rooms have a sea view, but ours was looking into a cliff face with virtually no natural light entering the room... For 230 euros! The room felt like a utility closet that had been repurposed. Unacceptable. 2) The room had a mouldy, putrid smelling AstroTurf 'terrace' that faced said cliff. See attached photos of the florid mould. 3) The WiFi in the room was broken / could not even load a WhatsApp message. If this is the 'standard' that Occidental hotels holds themself to then they should reclassify this as a 2-3* hotel. I have stayed in cleaner, better 3* hotels for 1/3rd of the price. We would certainly not recommend anyone stays here or mistakes it for a luxury experience. It is a box-ticking "4*" hotel which on closer inspection does not live up to this grade. "

"He estado dos veces seguidas en este hotel con una semana de diferencia y se confirma las deficiencias, solo pasa el servicio de habitaciones si se exige en recepción, no reponen el gel de ducha a menos que lo reclames varias veces, y el hotel peca de tener pocos servicios en general"

"Good location by the beach. "