Compare and book 4 Star hotels in Soo, Teguise

"The Welcome Pleasant and efficient, with a welcome glass of fizz! The Food Plentiful Varied - great choice at breakfast and dinner. Themed food at dinner - Sunday night had English roast options - roast potatoes and Yorkshire puddings! Very good service in Atlantic Restaurant - Juan Pedro is excellent and his work ethic is second to none I have seen in hotels Second smaller pool very pleasant with sun loungers which can be moved as needed Things to note: Lack of plug sockets - only 2 free in our room Wi-Fi in the Atlantic restaurant very poor and in some places no reception Safe extra 3euros per night - not sure that is warranted for a 4* hotel Main pool is very regimented and sun loungers like ‘sardines’ Walls are thin and noise travels No green or herbal tea in rooms. When asked at reception young lady didn’t know. And yet there was an abundance of options at breakfast! Late check out guests is €45 for an extra three hours check out. We were provided with a courtesy room for 30 minutes to freshen up which was very adequate. Overall a great location, clean rooms, excellent service and good quality food"

"Great hotel but needs to treat all its customers fairly. Charging 40 Euros / day for a sunbed cushion (albeit bundled with food & drinks) is a poor way to treat customers !! Staff were very friendly but when we checked in, we were left to find our rooms (5 minute walk away with 3 flights of stairs) with our luggage by ourselves. A bit disappointing "

"The most warm and welcome check in I have ever experienced the staff could not be more helpful absolutely fantastic thankyou it made my stay so much better would highly recommend this hotel to anyone ! Great location great beach bars and so many restaurants near by 10/10 "

"Not the cleanest, floor wasn’t cleaned in room before we arrived. Bin in kitchen was dirty Bedding changed twice during 7 night stay No microwave or oven in kitchenette only a dirty kettle and hob which I didn’t use 1 washing machine and 1 tumble dryer located on site Breakfast nice Spacious rooms Comfortable bed Pools nice"

"Property could do with some improvements, very weathered, nice view points, nice quiet front, short walk to bars and shops. Maid was lovely, receptionist not so much, no warm welcome, just here’s your room key take the lift, next please…. Restaurant .. wow, shocking… what I can say, no organisation, kids running up and down as staff move food round 30 prior to service closing, stayed 4 nights only went for breakfast twice, same each time, no glasses, no seats, no coffee cups, not a lot of fresh fruit options (chips for breakfast). Staff too busy closing down areas and cleaning table. "

"I particularly enjoyed the aqua aerobics in the pool each day at 12- the guys from the animation team were excellent- made them good fun. Reception staff were particularly helpful. Good selection of fresh food & the entertainment in the evenings was very good. "

"We are regulars there. and are back again in April. The hotel is huge, in a quiet, out of town location and can have 500-800 guests at a time. Lots of free parking. It is being refurbished from 6th floor down. Communal chairs and tables are mostly new. The Spa needs massive investment to re-open so don't rely on it being open soon. Food is OK and was slightly better than it was in November but they cant do miracles at the price points they offer. Fish dishes are good. They cater to guests from all over Europe so you may need to find the staff members that can fully understand quickly spoken accented English. (Or French or German or even Spanish as they use a lot of Dutch interns) . For us as we are not big drinkers, HB is better value than AI while the main Spa pools are closed."