Compare and book 4 Star hotels in Vega de San Mateo, Gran Canaria

"The staff although were nice in some ways, but the reception staff lack experience and knowledge. Although I checked in online before arrival, I had to queue in a long line with other customers who didn’t check in online. That was because the online check-in counter staff was not available. The staff wanted to charge me the room fees again as he couldn’t locate the evidence of payment through Expedia. I refused to pay and had to escalate to a manager who could find my payment in the system. The inexperienced staff just acted as if nothing had happened. I recommend to avoid this hotel!"

"Bar has a wide selection, pool is well kept."

" Excellent breakfast and view from the balcony"

"Very lovely staff, made it an amazing vacation. Super helpful and lots of stuff to do around the area! Loveddd the all inclusive<3 Only down side is at 1am they ask you to be quiet and stay in one area of the hotel due to children. Would’ve been better if it was adults only."

"Excellent experience and mostly because the staff were so attentive and pleasant "

"My third time at the hotel. A great property in a good location for walking to the beach or the commercial centre."

"Lovely hotel and the best all inclusive we have stayed in out of the whole of Spain and Canary Islands"