Exceptional guest service is the hallmark of every 5-star hotel in El Arrayán. From the moment you enter the lobby, staff cater to your every need, whether answering room service calls 24/7 or providing in-room massage treatments. Plus, hotels have to offer top-rate conveniences to qualify for a 5-star rating. These can include luxury bathrooms, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.