"I would not recommend this hotel. The service was non-existent. We did not even get a welcome letter. I ordered a meet and greet service through the concierge, and it was a complete disaster. One of them, Leah, was particularly rude and arrogant, The staff provided no explanation as to the dinner package we purchased. Our room had a terrible smell coming from shower/ toilet on and off. Eventually, we had to change rooms. I saw a mouse on the first floor near the restaurant. Bedding was cheap and...
"I would not recommend this hotel. The service was non-existent. We did not even get a welcome letter. I ordered a meet and greet service through the concierge, and it was a complete disaster. One of them, Leah, was particularly rude and arrogant, The staff provided no explanation as to the dinner package we purchased. Our room had a terrible smell coming from shower/ toilet on and off. Eventually, we had to change rooms. I saw a mouse on the first floor near the restaurant. Bedding was cheap and...
Yana