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"The hotel is lovely, however, could do with some TLC. All the staff were fab, especially Amelie and Connor in the restaurant. Evening meal was gorgeous, fresh, tasty and well presented. Breakfast was awful as all the 'hot' items were cold and the sausages did not seem to have been cooked, still translucent through the skin. The deluxe double was good, although could really benefit from a little TLC."

"Was a lovely stay Marina the receptionist was lovely. Only complaint was shower a bit temperamental with the heat "

"Good room. Excellent value."

"Friendly staff. Great dinners and decent breakfast. I had an excellent spa treatment but the spa facilities are in need of an upgrade. "

"Good parking (free!) Excellent steak dinner, very nice room. "

"There was no spa pool, tried to make a booking before our stay for a massage, was sent a message staying our request was waitlisted? When arrived at the hotel we were told there was no availability for massages on any of the 3 days we were staying so in my opinion little point in calling yourself a spa hotel if you have 1 part time person available to do massages "

"Noisy, people running around outside the rooms til late. Room signs not correct confusion"

"Very friendly and helpful staff. The room was small and there was no room for a desk or storage space for clothes, so not a great choice when staying on a business trip. The bathroom was also very tight but serviceable. Parking is limited, managed to get the last space, but great to have. "

"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."