Khách sạn Accrington

"Room cleanliness was okay — you get what you pay for. My main issue was the amount of noise inside the hotel itself. For the last couple of nights of my stay, there was heavy music and loud conversations continuing into the early hours of the morning, which was completely unacceptable for a hotel environment. Sleep was almost impossible. I also got the impression that the hotel may be being used as sheltered emergency accommodation through the local council, which may explain the constant...

"My only issue was check in. It's online but on my phone isn't easy to do. It feels like you are doing the job of the check in staff. The place was fine. Good location."

"Room 1 is extremely small, but was spotless and the bed extremely comfortable. There were too few staff. Service at dinner and the bar was very slow. Dinner wasn't as hot as it should have been. There was too much food on a small plate, I had to hunt under the chicken for my vegetables! Overall, it's quite expensive for food that although was delicious it wasn't hot and not served in a timely manner."

"This is a cute place to stay but a bit dated. It is dog friendly and it was lovely to see so many furry friends enjoying a trip! We stayed in a building round the back which had some quirky wallpaper but needed an upgrade. Interesting rules around breakfast which were explained in terrifying detail by staff who had been well briefed - "You have 30 minutes from when you enter until you must leave, and you can have one hot drink refill". That was a bit much, but we complied!"

"it felt really comfortable the interior is very chic david was amazing he made me feel comfortable as soon as i walked upto he reception everyone there is really friendly and helpful everything about this place is 10/10"

"Had excellent stay, will definitely stay again Breakfast was lovely Parking great Staff pleasent"

"Our room was immaculate and very quiet even altho it was in close proximity to the lift. Breakfast the next morning was very good with food levels monitored carefully so that hot food was replenished to match how busy the restaurant was"

"Beautiful hotel, second time staying for one night, breakfast included, evening meal have to book separately which was easy to do. Everything about this hotel, location, availability of rooms, staff and food was truly amazing. We will be booking again, probably near Christmas time."

"The hotel and lake setting is beautiful. The spa is too expensive when you are limited to only two hours when it is extremely quiet."

"Perfect bolthole. It feels like stepping into a nicer universe. We stayed in a yurt again, and admittedly, the ensuite is rustic and chilly as you would expect but the main yurt was cosy and luxe even when the weather was cold. Staying on a Thursday night meant food was available and live entertainment!"

"Great hotel with helpful friendly staff"

"Everything about this place was truly amazing and beautiful. Even though the pool was closed my family and I still found things to do around the area."

"Staff very friendly and very helpful. Spacious rooms, quiet, very nice grounds, easy parking"

"Very good value. Comfortable, clean, nice freshly cooked breakfast."

"Breakfast was slow, waited 45 minutes for cooked option only for it to be Luke warm. Buffet selection was really good. Customer toilets ( 4 of them) next to the food area were filthy."

"Central, friendly staff, room great"

"The hotel is really nice and pleasant The staff are lovely very helpful Food is fresh and nice, but unfortunately there were ants on the serving counter Not too far from Wigan centre, 5 - 10 minutes from Retail park"