Khách sạn Thị trấn Alberton

"Mold around the bathtub, cockroaches, spiders and moths in room, main TV did not work, missing light bulbs/various different light bulbs, asked them to change and also install where missing. Pool was dirty, debris in pool and a chair, mattress was very hard and uncomfortable, the safe did not work, offered us a free breakfast due to the cockroach issue. Staff was the only good thing. Definitely needs refurbishing."

"Clean and welcoming"

"Excellent service at Protea Hotel OR Tambo! A special thank you to Katlego, who was incredibly friendly, welcoming, professional, efficient, and helpful. She made our check-in quick, smooth, and completely stress-free. Her warm attitude and outstanding customer service made us feel valued from the moment we arrived. Katlego is a true asset to the hotel. Highly recommended!"

"This property is well secured and they make you aware of how security is a priority. The shuttle was great, the staff was helpful. Lizwe, a staff member of the restaurant, was very helpful in informing us a good time to go for dinner & breakfast. She provided great service, also. While we were there, there were 200+ high school girls with their coaches (for a Netball Tournament). Dinner and breakfast was excellent. The breakfast buffet had lots of choices. Dinner was flavorful, plentiful and...

"Great place to stay"

"This hotel was very poor and we regret booking it. Staff clearly did not care - we had no TV remote for 3 hours and had to ask multiple times for them to find a replacement. Staff sat on their phones claiming they were too busy to help. Our room was cleaned in a rush - there were clumps of fluff/dust on the tables and dirt on some of the bedding. They weren't able to, and the only solution they offered was a downgrade to a smaller room where the TV was placed on top of a wardrobe in the corner...

"After completing a 16-hour journey, I arrived at the hotel at approximately 8:30 PM last night. Following my check-in and a shower, I visited the bar and ordered dinner to be delivered to my room. The meal arrived over one hour later. Shortly after the server left to retrieve the card machine for payment, I sat down to eat and immediately noticed that the food was completely cold. I contacted room service to report the issue and was informed that the Room Service Manager would call me back....

"The restaurant is incredible and the rooms are great."

"The property needs a good renovation."

"Its a large hotel and fairly new. The shower doesn't not work properly, the water temperature keeps changing from hot to cold and the shower area is too small plus the soap tray is fitted in the wrong place and you keep bumping your knee. The bathroom door came in for my friends room and the water doesn't drain properly"

"I booked on Expedia but there must have been a glitch in the system.The booking reflected one instead of two occupants. That meant that only my husband could have breakfast. Even through the room was expensive the staff didn’t try to resolve the issue so I could have breakfast. When we went to grab a Bolt downtown for 200 Zar, the front door staff tried discouraging us saying it could be dangerous and wanted to hook us up with a taxi for 600 Zar. We declined and took a bolt and felt like the...

"Die Zimmer sind sehr groß inkl. zweier Doppelbetten und Sessel. Das Frühstück ist wirklich ausgezeichnet und insbesondere die Ingwershots sind ein echtes Highlight. Das Gelände ist riesig und gut gesichert, so dass man sich jederzeit wohl und sicher fühlt. Zudem gelangt man von einem Ausgang direkt zum Spurs für das Abendessen, wenn man nicht im guten aber auch etwas teureren Hotelrestaurant essen möchte. Einziger Kritikpunkt: Im Winter ist es im Badezimmer sehr kalt, da es dort keine...

"Lovely friendly and helpful staff. Good response time. Great value for money and impressive vision with sustainability."

"We loved our stay at the Houghton, it is safe, quiet and the staff are all friendly and helpful. Will stay here again."