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"The helpful staff above and beyond"

"Arrived and no one had any idea which tent we were supposed to be in. Originally taken to one that had no made beds, litter, broken chairs and an inflatable dirty lazy spa (advised as a hot tub). Then got told to my relief wasn’t our tent. Instead we were taken to another tent that was transparent in a small field squished in with another 5-6 tents and had a dirty deflated paddling pool in the centre. Again no beds were made so we had to wait outside with our stuff while a young lad threw some grey unironed bedding on our beds and attempted to brush the floors. It was 27 degrees and due to the tent being 60% transparent provided no shade for our small children, I messaged the host to inform them this wasn’t what we booked and was basically told if we weren’t happy we could find somewhere else to stay. I did try but at the peak of the summer unless I wanted to pay £800 a night there was nowhere else on the island to stay at such short notice. So we decided to try and make the most of the situation to not disappoint the children and my husband went out to the shops and brought back a parasol to provide some shade. Getting ready for bed was 2 toilets and a shower in a she’d for more than 20 people to share. We decided to skip showers and had to sit on the floor of the tent to get changed as to not expose ourselves to the whole camp. Then we realised the tent zips were bust so couldn’t keep out the 1000 bugs. Needless to say we left and were back on the road at 10pm."

"Excellent staff, food & accommodation will definitely book again"

"Nice hotel. Clean spacious room. Nice bar in the hotel. Breakfast was delicious. Staff were friendly and polite. Will stay here again"

"Really enjoyed our stay, it was different and exceeded our expectations. Kids loved it as well. Thanks 😁 "