"Husband and I stayed here for 2 nights before boarding a cruise ship, worked great for us. Comfortable clean room, great location. My Starbucks was minutes away, lots of food choices within 10 minutes walking. Only issue is I had troubles with WiFi but I’m sure it was operator error! Staff graciously let us check in a bit early and was able to pay $4500 yen to stay 3 hours past check out so we could go straight to cruise ship, worked great! I would stay again for sure!"
"Breakfast was served at the ball room during the holiday season and it was disappointing.
Overall, it felt quite compact.
It was a bit disappointing that there wasn’t much of a Hawaiian-style branding or a sense of relaxation.
"
"My room AC was not working. They offered another room but it was very late and my infant was asleep along with my pregnant wife. FYI This hotel is not a real five star hotel. You will not find this luxurious. The pictures are definitely deceiving. "
"Location is excellent! Close to shops and main train stations for all the train lines.
The Staff are very friendly and attentive. I’ll definitely recommend this hotel.
If I have a chance to visit Yokohama, I’ll definitely book a room again.
Thank you for your hard work and hospitality."
"All of the hotel staff are very attentive and professional.
Without their help, I could have missed takeout sushi dinner during the stay, and we might have nothing to enjoy that night, so they are my lifesaver! Arigatougozaimashita."