4/10 - Kém
Kristen
Đi cùng gia đình và trẻ nhỏ
15/08/2025
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This place has roaches. Not just a few, they are everywhere. I wasn’t even in my room for five minutes and I found about five. There were two dead baby roaches in the freezer, in the ice, live ones crawling on the walls and in the furniture. But I’ve dealt with roaches before so I was willing to tough it out. Even though my kids have asthma and allergies. Then I saw them in the bed, and that was completely unacceptable. I immediately contacted Expedia and went downstairs to check out. I didn’t actually care about the refund, more so getting my babies out of there before they got sick. When I told the front desk, he acted like I was lying, he said he just sprayed and they don’t have roaches. But they do, I took pictures and everything. If you’re seeing more than one live German roach during an hour, that means there is a heavy infestation in the building. Let’s not normalize letting hotels get away with roaches that cause allergic reactions and spread of disease FOR THE LOVE OF GOD IT IS NOT NORMAL AND IT IS A HEALTH HAZARD PLEASE REVIEW AND REPORT IT!!!! This is not ok. But I’m glad I was refunded, so thank you for that I guess!
Kristen
Lưu trú 4 đêm vào Tháng 8, 2025
