Residences in Bac Giang Province

"Staff was always on it, and would bend over backwards to help."

" It's the second time we were visiting Hanoi and staying at Lotus Boutique Hotel and it was once again perfect. The staff is very helpful and really lovely. This hotel has a perfect location in the center of Hanoi yet very quiet."

"This is one of the best hotel experiences I’ve ever had. They pay attention to every detail. We were warmly greeted and even got drinks and snacks upon arrival. It was hot outside but they had already turned out a/c on in our room so it felt great to relax. The room was clean and spacious and perfect for our short stay. Our flight was delayed and they even made us a takeaway breakfast with sandwiches and fruit at 3am! Highly recommended this wonderful gem if you ever find yourself in Hanoi old quarter. "

"Great hotel in a great location! The daily breakfast was delicious with so many choices. The rooftop bar had some amazing views. The staff was so kind and helpful. The rooms were clean and very comfortable. We would highly recommend this property!"

"This hotel is extremely friendly and lovely, Sulli is very lovely and attentive every time she meets me, the manager Jimmy is also very professional when providing Hoa Lu - Trang An tours with quality above expectations. Have breakfast with great Pho. Worth staying!"

"The service was top notch!!"

"Fantastic staff, very helpful. Lily is amazing"

"Very gracious staff and service above and beyond your needs. Very nice room with luxurious bedding and comfortable bed. Outstanding delicious food offerings for breakfast. I highly recommend. "

"Likes: nice hotel, good location, and friendly staff. Dislikes: food was okay, pricey but not tasty (cake was dried and steak was chewy)"