Located close to Laguna Bacalar Ecological Park, Casa Arte Bacalar - Gratis Renta Bicicletas provides free self-service breakfast, a terrace and a garden. Adventurous travellers may like the hiking/biking trails at this hotel. Stay connected with free in-room WiFi.
Located in Mario Villanueva Madrid, a neighbourhood in Bacalar, Casa Arte Bacalar - Gratis Renta Bicicletas is in a rural area. The area's natural beauty can be seen at Laguna Bacalar Ecological Park and Lake Bacalar. Manatee Sanctuary and Santuario del Manati are also worth visiting. Discover the area's water adventures with jet skiing, power boating and boat tours nearby, or enjoy the great outdoors with ecotours. Visit our Bacalar travel guide
Av 5 calle 38, Bacalar, QROO, 77930
What's nearby
Laguna Bacalar Ecological Park
6 min walk - 0.6 km
Lake Bacalar
6 min walk - 0.6 km
Fort of San Felipe
16 min walk - 1.4 km
Ecopark Bacalar
6 min walk - 0.6 km
Municipal Spa of Bacalar
3 min drive - 1.9 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.)
40 min drive
Restaurants
asadero el establo
7 min walk
Las Miches De La 1
10 min walk
Xoloitzcuintle Bacalar
9 min walk
La Catrina
13 min walk
El Pejelagarto
7 min walk
About this property
Casa Arte Bacalar - Gratis Renta Bicicletas
Hotel near Lake Bacalar
Located close to Laguna Bacalar Ecological Park, Casa Arte Bacalar - Gratis Renta Bicicletas provides free self-service breakfast, a terrace and a garden. Active travellers can enjoy hiking/biking trails at this hotel. Stay connected with free in-room WiFi.
Additional perks include:
Free self-parking
Free bike hire, a bike shuttle and tour/ticket information
Outdoor furniture, concierge services and bike tour information
Room features
All guest rooms at Casa Arte Bacalar - Gratis Renta Bicicletas boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and minibars (stocked with some free items).
More conveniences in all rooms include:
Bathrooms with baths and free toiletries
Balconies or patios, fridges and cookware/dishes/utensils
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free uncovered self parking on site
Limited on-site self parking
Food and drink
Free self-serve breakfast available daily 7:00 AM to 10:00 AM
Things to do
Bicycle shuttle
Bicycle tours
Free bicycle rentals
Hiking/biking trails
Kayaking
Family friendly
In-room refrigerator
Conveniences
Guidebooks
Virtual front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (once per stay)
Tour and ticket assistance
Outdoors
Garden
Outdoor furniture
Terrace
Spa
In-room massages
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Cookware, dishware, and utensils
Free minibar (limited items)
Refrigerator
More
Air conditioning
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Key retrieval, private entrance
Pets
Pets are allowed for an extra charge of MXN 250 per pet, per stay (maximum MXN 900 per stay)
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Pet fee: MXN 250 per pet, per stay (maximum MXN900 per stay)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Property is also known as
Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel
Casa Hotel Arte Bacalar - Kayaks & Bikes Bacalar
Casa Hotel Arte Bacalar - Kayaks & Bikes Hotel Bacalar
Frequently asked questions
Is Casa Arte Bacalar - Gratis Renta Bicicletas pet-friendly?
Yes, dogs are allowed at this property. There's a fee of MXN 250 per pet, per stay.
How much is parking at Casa Arte Bacalar - Gratis Renta Bicicletas?
Self-parking is free at this property.
What time is check-in at Casa Arte Bacalar - Gratis Renta Bicicletas?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM.
What time is check-out at Casa Arte Bacalar - Gratis Renta Bicicletas?
Checkout is at noon.
Where is Casa Arte Bacalar - Gratis Renta Bicicletas located?
Located in Mario Villanueva Madrid, this hotel is within a 10-minute walk of Lake Bacalar and Laguna Bacalar Ecological Park. Ecopark Bacalar and Fort of San Felipe are also within 1 mile (2 km).
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Reviews
Casa Arte Bacalar - Gratis Renta Bicicletas Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Location was perfect - walking distance to everything (bus station, lagoon, centro)
Place was spotless
Claudia was always available on WhatsApp for any questions we had and even helped us get a transfer to Guatemala
Thank you so much we were really happy with our time here
This doesn’t qualify as a hotel. It is a total Rip-off.
They asked to pay in advance before seeing the property. The place turned out to be horrible, very different in person. A total fraud. Dirty towels, sheets, with bugs in the room. The AC did not work, the temperature in the room was about 100oF when we arrived. I felt as if we were in an oven.
Don’t book at this place, there are much better choices in Bacalar for the same budget.
Rodrigo
Stayed 2 nights in Jul 2025
6/10 Okay
Verified traveller
30 Mar 2025
Missing amenities, slow communication
Booked the family room with 3 beds, only provided one towel (when requested more that evening, did not receive until next morning after several more requests). Hair dryer was also not provided until the next morning after being requested the evening before. Host said they couldn’t read the entire message in the hotels.com app, and the WhatsApp number provided by hotels.com was incorrect. Beds in same room as kitchen. Mold in bathroom. No microwave (says there is one in the listing). No kitchen towel. Listing says it includes a night tour, which we were not given. We were offered a 2 hour use of kayaks (at a different location 5 minutes away) after 930 AM the next morning, which unfortunately we couldn’t do due to wind.
If you are booking on a budget, take your expectations and lower them again. This property appears nicer on the pics than in person. The breakfast is pre packaged croissants and a fruit bowl placed in your room. We had to text the property everytime we wanted to shower with hot water and often it was like warm - maybe for eco friendly reasons? The power went out for several hours one day and we were told it was all around town, which it was not. We did not have blankets the first night, but once we asked, Claudia (who was wonderful and helpful) quickly brought them. The property is not far from a section of the lagoon, but it is not very close to the center of town or the area of the lagoon that is considered seven colors. Claudia was the best offering for this property, and she had to often wait for responses from her “manager” who was not helpful or responsive when I told him I had medication in our refrigerator that needed to be cold after the power had been out for hours and the mini fridge lost its coldness.
Verified traveller
Stayed 6 nights in Jan 2025
2/10 Terrible
*B TVE brisia nayeli
16 Jan 2026
Me cambiaron de hotel
*B TVE brisia nayeli
Stayed 1 night in Jan 2026
8/10 Good
Laura
31 Dec 2025
Liked: Cleanliness
Disliked: Amenities
La chica que nos recibió muy amable, el aire acondicionado y la conexión de internet funcionan muy bien. La habitación estaba muy limpia, hay detalles, que demeritan la limpieza, por ejemplo, la pintura de las paredes con moho (aunque la habitación no huele a humedad), la puerta del ba&o sucia, Esto de la pintura yo lo había leído en otros reviews, al ser comentario constante asumí se había corregido, pero no. Una taza rota, el frasco de café mal cerrado, y húmedo, (no se antoja tomar café de ahi) , NO ES DESAYUNO INCLUIDO, es fruta de cortesía, No hay cafetera, es una jarra para calentar agua, los utensilios de cocina muy limitados, no se antoja cocinar. Si nos dieron un garrafón de agua, las toallas, aunque limpias, muy viejitas, incluso la de manos deshilachada. Muchos detalles que, si se arreglan seria un muy buen lugar, actualmente, por esos detalles, nos quedamos con la percepción de que pagamos mucho por lo que recibimos.
Hôtel très convenable avec un super rapport qualité prix. À 400 m du lagon et à 10 minutes du centre.
Chambre spacieuse et bien adaptée avec un coin cuisine et même des œufs, fruits et gâteaux. Le prêt de vélo est vraiment très pratique !
La chambre 1 est un peu vieille mais très propre.
Cyril
Stayed 2 nights in Aug 2025
4/10 Poor
Gaby
18 Jun 2025
Liked: Cleanliness, amenities
Una habitación escurría el agua de que llovió. La calle de acceso no tiene alumbrado y dá miedo salir en la noche o llegae tarde.
The features portrayed in the hotel add are a bit innacurate. First there’s no front desk. You hsve to comunicate by WhatsApp, Second, there’s no Spa, third, the free use of kayak and bikes is not quite accurate. We tried to use a kayak and we had to reserve a time but when we got to the waterfront club house which was far away, perhaps 2 kms or 1.5 mile, we were told that there was only one kayak available but we were 4 guest! It was a big let down not to be able to kayak in that beautiful water.
Julieta
Stayed 2 nights in May 2025
6/10 Okay
Raffaella
29 Apr 2025
Liked: Staff & service
Rapporto prezzo ottimo però è per persone che si sanno adattare. Posizione ottima
Raffaella
Stayed 1 night in Apr 2025
8/10 Good
Stephane
26 Apr 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Notre hôte Claudia a été a serviable et réactive a toutes nos demandes a l'improviste. Merci.
Un lugar agradable para pasarla en familia. Son pequeñas pero nada mal para pasarla unas noches. El lugar es cercano a la laguna , nos gusto.
Itzel
Stayed 1 night in Apr 2025
6/10 Okay
Michael Sebastian
20 Feb 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Es sind kleine Unterkünfte, kein Hotel. Wir haben den Schlüssel in der Tür stecken gehabt und sind so auch wieder gegangen - mit der Gastgeberin hatten wir nur per WhatsApp Kontakt.
Die Unterkunft (Nr. 2) war klein und zweckmäßig eingerichtet. Alles ist etwas in die Jahre gekommen und man merkt und sieht den Wänden und Decken die Feuchtigkeit an. Es gab aber keinen (!) Schimmel und die Unterkunft war so sauber wie sie nur hätte sein können!
Es ist eine sehr einfache Unterkunft.
Unser Style war es nicht und wir haben die Chance genutzt früher abzureisen.
Wenn einem weniger Komfort, etwas älteres Interieur & Exterieur und 'insgesamt einfacher' nichts ausmacht, kann dort definitiv 1-3 Nächte rumkriegen. Ist auf jeden Fall eher nur zum Schlafen und nicht um den Tag dort zu verbringen.
Super bel endroit, convivial, près de tout, au calme pour dormir. 👌
Le mini-déjeuner a été apprécié.
La dame qui s’occupe de l’endroit habite sur place alors le service est rapide. Elle est de plus vraiment sympathique! ❤️