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"Paid extra for the renovated room. Very well satisfied. Staff very friendly and knowledgeable. "

"Room was clean. Breakfast was outstanding with lots of options. Hotel also sent a bottle of Spumante on my birthday. Being across the street from the train station travel was extremely convenient. "

"Our stay at the Grand Hotel Minerva in Florence was nothing short of spectacular. From the moment we arrived to the moment we checked out, it truly felt like a 5-star experience in every sense. The hotel is absolutely gorgeous, and the level of service is outstanding. I accidentally entered the wrong check-in dates, and the staff went above and beyond to ease the stress caused by my mistake. They handled everything with such kindness, patience, and professionalism. They took incredible care of both my daughter and me, and I will always be grateful for how seamless they made the entire experience. The room was one of the most beautiful I have ever stayed in. It was spotless, immaculate, and so thoughtfully designed that it felt warm, inviting, and truly elevated. The staff was exceptional, and the amenities were equally impressive. The multi-level rooftops were a true highlight, offering incredible views of Florence, including the Duomo, but it is only one of many stunning areas throughout the property. Every space feels elegant and welcoming. The hotel is also within walking distance of amazing sites, shops, and restaurants, which made exploring the city very easy. I cannot express enough how exceptional this hotel is. If you are traveling to Florence, this is truly the place you want to stay. Thank you again, Grand Hotel Minerva, for giving us the best hotel experience we have ever had. We cannot wait to return!"

"Clean room. Very unique hotel design. Loved all the attention to details to make the public spaces unforgettable! Staff was extremely friendly and helpful! "

"Front Desk Staff was absolutely superb!"

"Nice staff, nice room. Close to the city, good breakfast. I would go back. "

"Location is the best, staff and service are great, they friendly and accommodating, very helpful, room is clean."

"Staff were super lovely, we were greeted by a very enthusiastic and full of character Giovanni who made us feel welcome. The place is very well kept, breakfast had a surprisingly wider variety of food for a continental breakfast, and is in a nice quiet part of Florence that is still accessible to the city centre. There are also some roaming cats around that became joyful to spot throughout our stay - thoroughly recommend this hotel!"

" Beautiful hotel. We love staying there. Staff is great, Roos are super nice and clean. Wonderful"