Khách sạn Banstead

"Central location at an amazing price. Will definitely be staying here again."

"Worst stay ever. Staff is the most rude and unhelpful I’ve ever experienced. Old small rooms. No service at all. No AC, so enjoy the heat. They just want your money and then you can basically FO."

"Good location and welcoming staff, noise travels unfortunately and we could hear room service being delivered to other rooms and the cleaning missed some bits left from the previous occupants of our room"

"Very well situated by foot near Westminster and Buckingham Palace. 2 major subway stations.Family friendly. We'll priced copious buffet style breakfast."

"The staff in all departments were all very good and friendly and made our stay very enjoyable."

"Room was spacious and clean. Good view over the harbor. There is a bit of a walking distance to the metro station but probably fine for leisure travel. A supermarket near the metro so pretty convenient for resupply."

"Room was clean but maybe needed a bit of renovation. Hotel is great with some great views across London. Staff helpful. Food in the restaurant pretty good also."

"The room was a little small but functional, easy access to train stations and the neighborhood looks new and modern. The staff was friendly and helpful."

"Loved my stay! Very easy check in on the tablets. Room was cool with the lights. Everything was done on an iPad which was pretty cool. My tv worked but kept glitching so bit annoying. Bed was comfy. Only thing is the blinds being functioned from the iPad mine kept catching and wouldn’t go down after a certain point. Pretty annoying. I did try myself but didn’t want to break anything. It would catch every single time and go slanted. Great stay and location. Would def stay again"

"A spectacular river view and nice room if you pay more. Lovely gardens for the heart of the city/Wharf. This hotel could be great if it improved a few basics. Check in was poor as they migrated to a new system. We waited 15 mins as the first in the queue with no offer of a complimentary drink. The rooms need kettles. We asked 5 times before one was delivered with tea bags also requested. Only drink on offer was coffee. Breakfast at 9.30 am was stone cold as the hotel is geared toward business...

"Great hotel!"

"Super hotel, staff can’t do enough to make the stay seamless. Close to the station for getting around and unbelievably quiet for London! Will definitely return!"

"Originally booked twin room however at check in was given an upgrade. However the room only had one double bed and a sofa bed. We had unpacked and decided just to stay in our allocated room. We had to make up bed pillows were too soft and not much filling. No pillow cases or duvet Cover. My friend had disrupted and uncomfortable sleep both nights. Soap dispenser in bathroom near sink had not been refilled. We also hung up our towels to resume next but housekeeping had taken them away and...

"We liked the convenient location; however, the main drawback was the lack of a table and chairs where we could place our belongings or eat. There was also no cabinet for our clothes, and I was not pleased with the frosted glass walls in the bathroom."

"Everything was great except for the water pressure. Staff was amazing. Rooms nice and clean. Included breakfast was very good."

"A nice room with very appreciated air conditioning. Staff were helpful and very courteous."

"The hotel’s location was excellent, just a 10 minute walk from Waterloo Station, making it incredibly convenient for getting around London and sightseeing. Unfortunately, the breakfast buffet was below expectations, with limited variety and quality compared to other hotels in a similar price range. The room layout was also quite unusual, with the toilet being completely separate from the sink and shower. While this may suit some guests, I found it impractical and less convenient for everyday...

"Besides coffee and sugar plis an sachet de cream… And is nesesary an fridge. Or ice in corridors"

"Air con was brilliant"