Inns in Bath County

"The motel is in good shape for an older "no frills" property. The beds were pretty comfortable, and the room was relatively clean. The area is nice with great sight-seeing and restaurant options. The man working at the front desk could use some Customer Service Skills Training. My payment card was charged for the nightly rate prior to my arrival. Once there, he said that he had to process the payment again, even after I showed him that it was already processed. He said that it was my choice if I wanted to stay there or not, but if I wanted to stay, he had to run the payment again. This resulted in a double charge. He found this amusing and laughed about the situation. He then told me to take it up with the credit card company. I contacted the owner a couple days later and she issued a refund promptly. I would suggest training the Front Desk staff in customer relations or replace him."

"It was an excellent day. The staff was wonderful. The only thing I noticed was that all of the glass as you enter on all of the doors and windows was extremely dirty. It wasn’t cleaned, and it made it look less than appealing when you entered. It still was the same Fingerprints the next morning. I know that seems ridiculous but greasy fingerprints all over the entryways are a bit offputting. Otherwise, Everything was wonderful. The staff was wonderful. The hotel was beautiful and we really enjoyed our stay."

"Staff was very nice and helpful. Breakfast was good, typical for these types of hotels. Our room had a bad musty smell. I thought it would go away with the AC on, but it did not. The bathroom shower was run down and the room really needed updating overall."

"Room was okay but Morning Breakfast experience was bad. "

"Everything was nice, the staff was very nice and helpful. The cleaning staff should look at all areas of the rooms after cleaning each room. The hot tub jets should have been on as well. The breakfast needs an update"

"Clean room, parking okay. Asked manager on duty for extra trash bags and toilet paper and was denied because each room gets -1 bag per trash can and 1 extra roll of toilet paper. "

"The hotel appears to have been recently renovated. The room was very clean and tidy. I would stay here again. "

"The room wasn’t cleaned well: hair in the bathtub/shower; dust on furniture. I wasn’t impressed. "

"Staff was wonderful!!"