Nhà và căn hộ du lịch tại Beenham

"Kitchen cutlery was dirty, whole flat was dirty, dusty, we were sneezing soon as we arrived, complained and was moved rooms but was still dusty. Mites on sills, dirt in units. Area is awful no amenities close by. Emailed staff who did email back, then I called kept putting me on hold eventually asked to speak to manager. Car park bays are tight someone damaged our car. Sofa was battered, dirty floors, marks on bedding, dirty blinds, bin wasn't working or shower gel container, oven was noisy,...

"Very clean and had everything we needed"

"It was just ok. Location was excellent for us which is a big plus but let down by poor communications (no response to phone calls or emails at all). Check in instructions were sent, but after check in time. I wanted to confirm the arrangements upfront as it was getting to the stage where I thought I would need to arrange alternative accommodation. In addition, the flat itself was frankly, filthy. Dirty toilet, shower, all work surfaces covered in dust. It is a really small place so would...