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Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront escape near La Isla Shopping Mall where travelers enjoy six restaurants, four pools, and ocean views in an all-inclusive setting

Choose dates to view prices

Hotel Riu Palace Kukulkan welcomes adults to an all-inclusive experience with a complimentary breakfast buffet. Travelers split their time between the white sand beach and four outdoor pools, with spa treatments like massages and body wraps offering additional relaxation options.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 54 of 54 rooms

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 60 sq m
  • Sleeps 2

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

View all photos for Junior Suite (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (U)

9.2 out of 10
Wonderful
(178 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (U)

9.0 out of 10
Wonderful
(106 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (U)

9.2 out of 10
Wonderful
(207 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (U)

8.8 out of 10
Excellent
(16 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (U)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (U)

8.4 out of 10
Very good
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean Front Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Ocean Front Elite Club (M)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Ocean View Elite Club (M)

Minibar, in-room safe, desk, blackout curtains

Suite Ocean View Elite Club (M)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (M)

9.6 out of 10
Exceptional
(17 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (M)

9.8 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Vista Mar (M)

Minibar, in-room safe, desk, blackout curtains

Junior Suite Vista Mar (M)

9.6 out of 10
Exceptional
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite Ocean View Elite Club (M)

Room amenity

Junior Suite Ocean View Elite Club (M)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View Elite Club (U)

Room amenity

Junior Suite Ocean View Elite Club (U)

9.2 out of 10
Wonderful
(53 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club, B2C-US)

Room amenity

Junior Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club, B2C-US)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club, B2C-US)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (B2C-US)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (C)

9.4 out of 10
Exceptional
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (C)

9.6 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (C)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | C)

Room amenity

Junior Suite, Ocean View (Elite Club | C)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | C)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | C)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (L)

10.0 out of 10
Exceptional
(2 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Front Elite Club -L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Front Elite Club -L)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (L)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (L)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club - L)

Room amenity

Junior Suite, Ocean View (Elite Club - L)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club - L)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club - L)

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Partial Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Ocean View (E)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | E)

Room amenity

Junior Suite, Ocean View (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Ocean View (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | E)

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | E)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | E)

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Partial Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Sea View (B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Junior Suite, Sea View (B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (Elite Club | B2C-CA)

Room amenity

Junior Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Ocean View (Elite Club | B2C-CA)

Minibar, in-room safe, desk, blackout curtains

Suite, Ocean View (Elite Club | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Minibar, in-room safe, desk, blackout curtains

Suite Junior

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Partial Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Junior with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Junior with Sea View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Ocean View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Ocean View

  • 40 sq m
  • Sleeps 3

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 40 sq m
  • Sleeps 2

View all photos for Suite Premium with Sea View

Minibar, in-room safe, desk, blackout curtains

Suite Premium with Sea View

  • 60 sq m
  • Sleeps 2

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About the area

Located on the beach, Hotel Riu Palace Kukulkan - Adults Only - All Inclusive is in Zona Hotelera, a walkable area in Cancun with great shopping. Iberostar Cancun Golf Course and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Xoximilco and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
Map
Boulevard Kukulcan km 12, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Gaviota Azul Beach featuring tropical scenes, general coastal views and a sandy beach
    Hotel Zone Beaches
    5 min walk - 0.4 km
  • Mexico, Cancun Beach, Crashing waves on the beach
    Marlin Beach
    5 min walk - 0.4 km
  • Cancun_CancunInteractiveAquarium_6075622_448
    Cancun Interactive Aquarium
    5 min walk - 0.4 km
  • Cancun_LaIslaShoppingMall_6075610_190
    La Isla Shopping Mall
    6 min walk - 0.6 km
  • Kukulcan Plaza Shopping Mall
    5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    22 min drive

Restaurants

  • El Fish Fritanga
    6 min walk
  • Duna Pool Bar
    7 min walk
  • Cambalache
    6 min walk
  • Capuchino Bar
    4 min drive
  • Don Julio Restaurant
    2 min walk

About this property

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive

Luxury all-inclusive hotel near La Isla Shopping Mall
Consider a stay at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive and take advantage of a free breakfast buffet, a swim-up bar and a corner/local shop. With amenities such as a beachfront location and sunloungers, this hotel is the perfect place to soak up the sun. Indulge in aromatherapy, a massage and a body wrap at Renova, the on-site spa. Be sure to enjoy a meal at any of the 6 on-site restaurants. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
Other perks include:
  • 4 outdoor pools along with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Concierge services, ATM/banking services and a lift
  • A 24-hour front desk, barbecues and coffee/tea in reception
  • Guest reviews say great things about the dining options, beach locale and pool
Room features
All 428 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 55-inch flat-screen TVs with satellite channels
  • Balconies, ceiling fans and daily housekeeping

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Hotel Riu Latino
Riu Kukulkan Inclusive Cancun
Hotel Riu Palace Kukulkan Adults Only
Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan Adults Only All Inclusive
Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Hotel

Frequently asked questions

Does Hotel Riu Palace Kukulkan - Adults Only - All Inclusive have a pool?

Yes, this property has 4 outdoor pools.

Is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Self-parking is free at this property.

What time is check-in at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking and more.

Where is Hotel Riu Palace Kukulkan - Adults Only - All Inclusive located?

Nestled on the beach, this Zona Hotelera hotel is within a 10-minute walk of Kukulcan Plaza Shopping Mall, La Isla Shopping Mall and Hotel Zone Beaches. Cancun Convention Center is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 3348 out of 4693 reviews
Rating 8 - Good. 761 out of 4693 reviews
Rating 6 - Okay. 330 out of 4693 reviews
Rating 4 - Poor. 111 out of 4693 reviews
Rating 2 - Terrible. 143 out of 4693 reviews

Reviews

Verified

10/10 Excellent

Monica Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, clean rooms and friendly staff!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, safe and clean. Food and drinks are really good
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food, great drinks and staff was very friendly!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Antoine Chauntavious

Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing time. The view of the ocean from the room was amazing. The food was amazing as well. I would definitely stay here again.
This is a view of the ocean from my room
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Loved it all … great restaurants and bar cart drinks - fun staff and always cleaning!
Beautiful ocean view
Fun entertainment
Great Drinks
Good food
Stayed 10 nights in Feb 2026
Verified

8/10 Good

Maria

Liked: Cleanliness
Lovely view from our room
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Alondra Claribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Service staff, location and cleanliness one of the best experiences I have ever had. I would definitely recommend.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Brandi

Liked: Cleanliness
Everything was amazing from the decor to the really nice staff everything was clean the ocean view was amazing and they decorated my room for my birthday which made me so so happy my first time being in Mexico and I cannot wait to come back
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Olguta

Liked: Cleanliness, amenities
Everything was spotless..friendly staff, clean rooms, good food and drinks❤️😘
Stayed 8 nights in Feb 2026
Verified

10/10 Excellent

Tony

Liked: Cleanliness, amenities, property conditions & facilities
We stayed February 16th to February 21st, the staff was impeccable and probably the cleanest place we have stayed. We had a beautiful ocean view room and the food was outstanding!! We will definitely be back to stay!!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Walter

Liked: Cleanliness, amenities, property conditions & facilities
Great place to be great staff delicious food, beautiful view, and great people around
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff some meals were a hit while others not so much but overall food was tasty. View was very nice from 11th floor would travel to this resort again.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michelle Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was extremely clean. I've never experienced such a wonderful and friendly staff.
Stayed 10 nights in Feb 2026
Verified

6/10 Okay

Maria G Perez

Disliked: Staff & service
Yes l enjoy the pool
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Phuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good from start to end was very good. Staffs were very attentive, friendly and helpful. The facility landscaping was kept very nice and clean. All the restaurants were really good. Especially the steak house was exceptional. Highly recommend this resort and will definitely return here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Chizoba

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, breakfast was good, beach was beautiful and clean.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kevin

very clean room, professional front desk staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was amazing ! Made our trip sooo much better ! We had the time of our lives making great memories at this resort ! We ESPECIALLY loved Micheal the mixologist in the lobby ! He was amazing ! We will definitely be making another trip to this hotel in the near future !
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived we were pampered. The property is spotless, the food and drinks are on point. The staff is very friendly and the pools and bars are great!! The Elite club is worth every penny! The view from our room was picture perfect!! Can’t wait for our next trip!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautiful and had all the amenities you could want. Staff was very friendly and attentive. Very good stay!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Benedict

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent food and friendly staff
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Beth

The property is super clean, the grounds are well kept, and the staff goes above and beyin
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, polite, helpful staff, lovely room , very clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Noelle

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing at this resort. I would love to thank the whole staff that was able to make our experience wonderful.
Stayed 7 nights in Jan 2026