Khách sạn Benissa

"It was difficult for me to get into the Hostel and then I had no toilet paper in the bathroom "

"Todo muy bien en todo momento"

"Pour nous, rien à dire, à recommander"

"A lovely hotel with amazing views. Food excellent. Staff charming. We were so impressed that we initially booked for 2 nights but then stayed for 4!"

" Estuvimos muy bien. Todo limpio y con buena atención del personal."

"3rd trip to the Serawa. Excellent small hotel with amazing staff. Joanna on reception is an asset to any business and is very very helpful. And Vania and Carmen made every breakfast fun and friendly. All of the guys in the kitchen help make what I can only say is my favourite breakfast. The gardeners are also very friendly and have done a fantastic job. The pool area does need some attention. New sunloungers and a bit of money spent on the poolside itself"

"Jag och min fru bokade 2 veckor här och all inklusive. Stort hotell med 14 våningar och bara 4 jämt upptagna hissar, det borde ha varit minst 8 hissar. Totalt 4 kaffe maskiner och 2 utav dem var ur funktioner och den tredje maskinen gick sönder, lång kö för att hämta kaffe och matsalen var fullt med folk, det här pågick i flera dagar. Dricksvatten från handpumpen var inte drickbara och personalen sprang runt i matsalen för att dela dricksvatten i vattenflaskor, totalt kaos nästan varje dag....

"Todo muy cuidado y personal muy atento !!!"

"Winter bed covering in june..."

"Sehr schöne, weitläufige grosse Hotel-Anlage mit Hotelteil und 500m vom Haupthaus entfernt der Bungalow-Appartmentteil "Villas". Sehr schlne gut ausgestattete Villen unterschiedlicher Grösse zum Teil mit eigenem Swimmingpool ansonsten mehrere Gemeinschaftspools. Transfer zum Hotel mit Kleinbus oder Fussweg für die Fittness und Sportlichen ( kann man joggen). Selbstversorgung im Appartment möglich da voll ausgestattete Küche ansonsten Frühstück im Hotel möglich. Leider ist die Anlage weit weg...

"Beautiful hotel, staff were so helpful and the breakfast was absolutely delicious"

"If you are looking for a nice room this is the place. But if you are expecting some basic service and hospitality (according to the price) forget it. Reception is mostly closed. And there was no one to attend for check-out. It was a mess and got treated very unprofessionally. We were scolded on WhatsApp for wanting to leave our luggage for a couple of hours before flying off."

"Das Hotel ist sehr empfehlenswert *****"

"Stayed 3 nights in room overlooking pool bar. Room was great, comfortable bed, great aircon (had to figure it out myself), shower was as powerful as ive had in any hotel. Room was spotless on arrival and cleaned daily to a great standard, though Im a bit ocd anyway. Food was good in restaurant. Plenty selection, hot food was always hot and i wasn’t ever stuck for choice though Im not a fussy eater anyway. Plenty of sun loungers though there’s a queue from 0800 as folk want the best...

"Tolles Hotel in einem ruhigen Gebiet, verkehrsgünstig gelegen. Super Aussicht von der Terrasse."

"Le petit dejeuner est ouvert assez tard pour nous 08h. Les transats ne sont pas confortable, pas de matelas. Pour un 5* tres etonnant."

"Absolutely brilliant stay lovely staff and hotel it’s right were you want to be in Benidorm loved it"

"No security! Expect aimless wannabe social media stars from other hotels clogging up the lifts and wondering aimlessly around your corridors whilst burying their heads into their phones. Could be a fantastic hotel but it feels unsafe. Also needs repainting and the housekeeping was poor, not allowing change of towels or more bog roll!"

"Great setting, lovely hotel, lovely pools & the included entry into the two theme parks was excellent. It was a busy weekend & feel the staff were overwhelmed at times, also apart from one or two members of staff, the rest of the staff always looked after, served etc etc the Spanish guests first & foremost, which was frustrating as we are Scottish but after living in Spain for 21 years & speaking Spanish was very frustrating. My wife suffered an injury due to water leaking into the floor...