Khách sạn gần Khu bảo tồn Big Grove tại Solon

"The parking is far away and you have to pay $10 a night for it. The bartender taking room service order was rude and not helpful or friendly. Asked for luggage rack to be brought up to my room and it never came. There were many in the lobby as I walked out. It just isn’t a friendly staff. They are not warm. The housekeepers were excellent and extremely friendly and helpful. The rest, not so much. "

"Clean. Great staff! Breakfast has lots of great options"

"All around clean and comfortable. The breakfast was very good and the great room provided a roomy, relaxed space to enjoy with family. The aroma of the air freshener as you walk in the main door and throughout the great room was overwhelming and unpleasant."

"Great hotel! Nice breakfast included"

"It was a wonderful stay. Staff , food and room where amazing"

"Very nice staff, great location, clean room. "

"First, the front desk supervisor was not overly friendly. She spoke to us quickly in a rather harsh tone. Going up the room, we wondered if the elevator would make it. Then, once in our room, we found the shade broken, which prevented any light from entering the room. We asked to be moved to another room, and the front desk supervisor said that wasn't possible given our reservation. Really? When maintenance arrived to look at the blind, his response was, "Yeah, it's toast." There were also...

"Good breakfast"

"When I walked up to the desk, there were two gentlemen behind it. One was helping another guest, and one was chugging Dr. Thunder from a two liter bottle. I stood there for quite some time not being acknowledged by either person. Eventually the gentleman helping the other guest finished up, and invited me over to his portion of the desk. The other man whom I was standing in front of, ignored me and kept chugging his drink and checking his phone. A simple "he will be with you in a moment" would...

"I would not stay here again. The internet was out and overall the property and staff are less than helpful. With so many options to stay elsewhere I will never stay here again."

"Room was clean, the staff were friendly and the breakfast was good! We were downstairs by the door and it wasn’t too loud "

"The front desk person was rude upon check in and there were huge yellow stains all over the pull out couch, very gross. I loved this hotel in the past: "

"Room was kind of dirty, big stain on the floor. Carpet looked like it didn’t get vacuumed between guests. The front desk staff was very accommodating with getting a clean room. Pool was very small. And it is shared with the connecting hotel, so keep that in mind when traveling with kids who like to swim. The lobby was very clean, and the front desk staff were very friendly! The bar in the hotel was very nice and clean. Friendly staff!"

"Everything wa great"

"Hotel was great"

"I was very pleased with my stay."

"Clean, safe, looks great. Convenient"

"."

"Parking was safe and easy. Room was dirty and smelled musty. Sheets and comforter were stained. Towels were stained. Bathroom had hair in shower when we arrived. It was an affordable place to stay, but we regretted not splurging for a cleaner hotel. "