Khách sạn gần Bảo tàng trung tâm Billy Graham tại Chicago

"Upon booking, there are clearly 2 very different types of rooms - remodelled rooms and older, not so nice looking rooms. There is also a very clear price difference between the two. I booked a remodelled room and paid the according price. When I arrived at the property, they put me in an old room that was not remodelled. I immediately went back to the front desk and showed my booking and informed the lady that the room she put me in was not what I booked nor what I paid for. She told me they...

"Large rooms, lobby is under construction "

"Clean, nice staff big parking lot we all hung out by car had zero issues."

"Ok"

"staff was nice. the room was clean."

"Ok"

"The hotel is clearly being renovated. Floor tiles in the lobby were broken and missing and clearly a hazard until they are replaced. The rooms are only serviced every other day but you are not told and towels and such had best not need replacing or you will have to shake yourself dry😀. The jets in the bathtub were caked in unidentifiable junk so skip using it as a jacuzzi. A sickly sweet smell permeates the lobby during breakfast there likely from batter used to make waffles and such, so we...

"The room was clean and cool."

"grate place if you need to be in Butterfield"

"Nice large rooms comfortable beds and decent breakfast 😁 9 outa 10"

"Breakfast was great and clean room. Hard to find the hotel it’s set back from the road."

"We had a lovely stay in a clean room with very comfortable beds. Breakfast was also delicious, and my family and I truly enjoyed our two-night visit."

"Was not advised about construction prior to booking. Breakfast buffet not worth price. No menu items on weekend, eat somewhere else. Noisy room on freeway side and heater loud when turning on. Very convenient location."

"We had a room that smelled pretty poorly. As well as getting woken up @1:30am to a man death screaming."

"Breakfast was good. I didn't have the opportunity to use the pool. Short stay. Issues...2AM my bed was vibrating from the bass from someone's music. I use a CPAP and was still inhaling all the weed someone was smoking. The hotel, outside and inside smelled of weed. Our bathroom was clean, but... The couch in our room was atrocious. I covered it with a blanket to sit down. The drapes had something on them so did the chair. The staff was pleasant, but short staffed. When I did call the front desk...

"Great front line people fora great property"

"Great"