Find hotels in Bisonó from 1.087.223 ₫

"Room furniture was falling apart, chairs were broken. There was a checklist of items they wanted you to take note of upon check in (some items were missing and they made note but not replaced). Fridges were dirty and broken. Shower head was broken and had to be replaced three times before it was fixed. Mold was in the rooms, beds are hard. Jet Tub in room did not appear clean so it was not used. Towels were not readily available. Request for extra blankets had to be made 2 days in a row before 1 of 2 requested was given. Food was poor temperature, same food was offered just about each day. Reservation process for restaurants was not feasible. There are many things that were wrong for the few things that were right to matter. The list is too long for me to continue, make the best of your stay if you book but don’t expect much. They property would be great if it was managed properly. "

"Too many people smoking in a lot of the areas"

"It's a timeshare property, so expect to be constantly hounded to take a tour. The resort is many resorts and condos combined so there is lots of walking and tons of stairs so it is not suitable for handicapped or older guests. The claim of the multitude of bars and restaurants is deceiving. More than half are for timeshare owners only, and they get preference for all restaurant reservations even if you are in line when the concierge opens. Expect to eat at the buffet or at 9 pm. Liquor is well brands only and very weak. Property is poorly maintained with broken toilets, hot tubs and fixtures everywhere. Sand is dark and most beaches are reserved for owners only. The highlight was the peacocks. The town of Puerto Plata is also run down. Opt for Punta Cana instead. Resorts and beaches there are far superior. "

"We had a great room in building one facing the ocean and woke up every morning with a smile feeling relaxed. The grounds are beautiful and the staff were excellent. I would def come back. It was a prefect resort for my family that did not break the bank."

"Ocean view room was amazing, staff was super freid friendly and helpful and food was all great. Loved this resort will be coming back!!"

"Always willing to help with anything, very kind staff from the moment they open the door for you to the restaurant and cleaning people. They have a very reliable airport transportation, one of the few hotels that offers that service."

"This hotel is top notch"

"Very welcoming, staff was awesome!"

"Clean room, parking very secure, pool not used. Staff, in the main, unhelpful."