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"I would give the staff MORE than 5 stars if I could! They were all amazing. Not one staff member that we interacted with was anything less than incredible. They were kind, friendly, helpful, going out of their way repeatedly to help. Sheraton Samui, you have an awesome staff!"

"מעולה"

"The Staff was awesome until the checkin. After that some of them were just o.k. there are lot of mosquitoes in the room as the shower have opening to the back. Breakfast was very low level, and breakfast staff are the worse. Not helpful not polite at all, feels unwelcome. Food was not fresh and not much options. Food at the pool was good, and pools and beach access are great! Don't spend on breakfast and bring two mosquitoes repellers. Also we had a giant spiderin the room that was a scary situation. Beside that it's beautiful "

"This is an amazing property and the staff are wonderful. Fully enjoyed our stay here."

"The breakfast menu was one of the best we’ve been to, lots of food ready and lots of staff. Tip - best to get there by 0800 if you arrive after 9 am we found it too busy and lots of food ran out. The pool is devine and at a nice depth of 1.4mtrs and the beach is right there. Te best part was massages on site, and a really good price. We never used the second lagoon pool, even though it had a swimbar. Our rooms were clean and large, oirs had both a bath and shower. "

"We stayed for 13 nights as a family of 5. Hotel was nice and in a very good location. We had a family room which I did feel was too small for 2x adults and 3x children - there was not enough space to hang all our bits up. Hotel needs a bit of decoration, you can see its getting old. Found room to be a little dirty in the toilet/shower area it needs a proper deep clean. Staff by the pool very good - found the staff around the beach bar a bit miserable. Some could do with some training. Breakfast was nice enough to choose from. We did have a lovely holiday but probably wouldn't return here."

"Great location and priced well. Mainly young travelers and packed pool area. No gym but some weights and an area outside to workout."

"Decent hotel, but not 5 star. Rooms good Gym good Spa decent / good Pools so-so Beach good Big grassy area Between hotel and beach good Noise factor so-so Dining mediocre Breakfast crowded / noisy / hot. Staff good Housekeeping good It is not a bad place and I might even go back. But I will definitely do a broader search next time to see if I can find a place a little more up the luxury scale. I did visit the Kimpton, W, and Vana Belle. I have to say I think all factors considered, this Centara is equal or better. And all other those are at higher price points. I reckon they exceed the Centara in some aspects, but overall, I stand by my opinion "

"Amari is an amazing place to stay in Koh Samui. Room was always clean and tidy, the staff were always friendly and helpful. Definitely would recommend to friends and family. "