Search Hotels in Broken Top, Bend

"Wifi was non existent, the door on the room took extra care to even latch. Overall, wonderful front desk dude. Best you could expect for the price."

"I can't believe this was a Hilton property. The room was cramped, the sound on the TV was so bad I couldn't hear 50% of the programs I tried to watch (I couldn't get closed caption to work). There were minimal light fixtures. I can only wonder about the noise and chaos when there is an outdoor concert or event right next door. Being charged $25 per night to park in the hotels parking lot is disgusting. If you have dogs with you beware that the grounds are dirt, small bushes and boulders (somewhat dangerous in the middle of the night. The complimentary breakfast was one of the worst I've ever had. For me, most of the food was inedible."

"The staff were super sweet and helpful! "

"No utensils or any cooking stuff for the cooktop. Didn’t see staff at the front desk. However the room was clean and serviceable "

"The staff was incredibly welcoming and friendly. The hot tub was great, clean, and warm. The hotel is under refurbishment and it does look like it needs it. The carpet is wearing/fraying in the room we stayed in and the furniture looks like it has been well worn. The hotel is close to the old mill district and we enjoyed a nice walk along the river after taking a short drive over to the river area. "

"Magnificent view of the river"

"We chose to stay at Eagle Crest primarily because my partner is an avid golfer. Unfortunately, several aspects of our stay were disappointing. At check-in, neither front desk staff member appeared to be familiar with ADA requirements regarding service animals. I was told I would be charged a pet fee and placed in a pet-designated room, which is not appropriate for service animals. I asked them to clarify the policy and call me, but did not receive a response, though I assume they consulted with a manager. All hotel staff should be properly trained on service animal protocols to avoid situations like this. The room itself was outdated and poorly maintained. The coffee table and headboard were visibly worn and tattered, the soap caddy in the shower was rusted, and there was a hole in one of the bathroom doors. The toilet seat was visibly worn and soiled, and the shower was not clean (there were pubic hairs on the floor.) The TVs were quite old, though cable was available. Security and accessibility were also concerns. One of the middle entrances to our floor did not require a key card, and the card reader at the end of the building was not functioning. I noticed only one visible security camera on the property. One of the elevators was out of service, and the only way to reach the first floor was via stairs unless you walked to the far end of the building. This was manageable for me but would likely be very difficult for guests with mobility limitations. When we attempted to"

"Great staff, clean room, free breakfast"

"The first girl that checked us in was amazing but the girl that took over was extremely rude. Beds were uncomfortable but it’s a super cute place."