Khách sạn gần Công viên thung lũng Brook tại Charlotte

"The staff was so helpful and welcoming. The rooms and hotel do look like the pictures. Highly recommend staying here."

"It was a great stay every thing was perfect except on Monday one little hiccup we went to get our breakfast and had just made our plates it was 9:27 the dinning room lady (for lack of better description) came out and said dinning room closes and rushed to snatch up everything a few minutes later the staff was in the back room with the door open …. You guessed it laughing and having breakfast. We had gotten ours for the most part, she was just abrupt and a tad rude."

"We didn't stay long, but the time we were there was pleasant."

"Super clean and most of all quiet!"

"Real clean and neat. Customer service was great"

"Everything was pretty good, especially for the price. However, the inside of the hotel smells really funky (like moldy or mildewy). The breakfast also didn’t have as many options as I had expected. It was sufficient though for being included in the price. I would stay again."

"Great"

"There were ants in the room on the table and bed, however once I called the staff in to see it, they quickly changed my room. It was absolute frightening, because I was accompanied by my four year old grandson."

"Puede mejorar si ponen atención a los detalles."

"Absolutely wonderful experience! Beautiful hotel, everything was so clean and well-maintained. The staff was incredible, so friendly and accommodating, especially James. The area around the hotel is gorgeous and has so many stores, restaurants, and the BEST coffee shop! We will definitely be back. Also, we were able to bring both of our dogs and they were treated like royalty!"

"Nice staff, clean room, quiet location. I can't ever say anything bad about this place."

"Staff was fantastic"

"I called the hotel multiple times and sent multiple chats through Expedia about my reservation, and no one ever answered me"

"Horrible!!!! Nothing worked, room smelled awful, dead bugs in the room, refrigerator didn’t work. A waste of my money"

"Customer service was excellent the hotel was super clean the staff was real friendly"

"Clean room, AC temperature was pre set and ok, I dropped it 2 more degrees. Room did not smell as a different one last visit. Contenetial breakfast was good, although opened 30 minutes later than on weekdays. Sausage was a little over cooked but still good. Way better staying experience than a month earlier. Also about40 buck more this go."

"That it has a kitchen and a refrigerator to really store food"

"For a last minute book, it was great,clean, and 6mins from our destination."

"Breakfast was not always heated and sometimes sat cold. My car was vandalized parked in the front of hotel lobby. Alerted front desk, manager was supposed to contact me as they were on the premises. No contact from Mgr, checked out the next day instead of staying thru the reservation. Homeless people on the grounds by the dumpster."