Khách sạn Buchanan

"This hotel needs to be rated much much much lower. Our first room smelled terrible, the floors were very dirty and within a minute we found a roach. We went to the front desk and requested a new room, they moved us and that room was better but not great. New room still had stained sheets and unclean floors and a smashed bug on the wall. It was too late at night to try to change again. No staff around in the morning to ask for refund. NOT worth staying here even for the price. Expedia reviews...

"Clean rooms,very friendly and helpful staff and loved the decor"

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"Good location, clean and helpfull staff"

"This is a beautiful property and we have stayed here once before. Overall the staff was very nice and helpful. We were not happy with the check in procedure. The app says 3pm check in. Their actual check in is at 4 pm. As we waited patiently in the lobby for almost an hour we were a little surprised when a couple came in at 3:50 pm and were checked in. No acknowledgment that we were there first or any interaction until we made the effort to get checked in. Even so , we highly recommend this...

"Lovely staff, clean room. I was always coming back to my bed well made."

"Clean and refreshing room, Outstanding staff, delicious breakfast and very convenient parking and easy access to Southern Virginia University made our visit very productive and enjoyable"

"Excellent rapport qualité prix personnel accueillant chambre propre lit confortable Bien situé."

"Not very clean floors needed a vacuum, bathroom floor was dirty. The room had a sliding door to a balcony that literally fell apart when it was opened. The pool was empty with muck and outdoor furniture in it. We had a group of 8 and we were very tired and just needed to rest."

"Great place to stay"

"The room was clean and the staff was friendly. My only complaint is that the fitness center had equipment that was not working. There was only one cable machine with multiple sections, all of which were broken. There were only a few dumbbells."

"Breakfast including coffee till 9am. Easy parking. Clean rooms and friendly staff. "

"Clean and so nice room thank you"

"Breakfast was what we expected - basic continental breakfast. Room was decent but the bathroom wasn’t clean when we checked in. Overall convenient - right off the highway, plenty of parking. Good for a quick overnight stop on a long roadtrip. "

"yes"

"Clean room"

"Place was very clean. Very happy i stayed"

"Great staff. Hotel was very quiet."

"Room was not cleaned properly. There was human hair in both the bathroom sink and bathtub. Also, the lighting fixtures were covered with dust and hairs and needed wiping down. The room had an odd smell. The rest of the facility was in good order and the free breakfast very good."