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"Really friendly staff, sorted us Sunday dinner at last minute and served us in bar so we could watch football. Couldn’t fault it."

"No Hot water on the first evening was told by the male receptionist that they would 'do something for me' but nothing appeared and then told they will get it fixed, Rang that evening as still no hot water and was told to let it run for 5 minutes but still nothing. final morning lovely hot water, no apology until I told the receptionist how frustrating it was. Room I stayed in had multiple issues including the mess on the ceiling, a broken slat in the radiator cover and a broken cover for the plughole in the shower that is quite a trip hazard"

"Very helpful and pleasant reception staff. Lovely room"

"Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay. "

"Charming and perfectly located at the epicenter of Oxford, the Randolph did not disappoint. Their staff are helpful and patient. The breakfast is top notch, and my room could not have been more quaint. I booked a twin bed because I was traveling solo this time, and that made it affordable (sort of). Would love to return."

"Great position in the middle of Oxford, staff were very helpful. Hotel was clean and well appointed"

"Hotel was excellent. Staff were friendly, rooms were amazing, great location. Two minor issues - breakfast was lovely but didn’t quite get what we asked for (we must have confused them when asking for something slightly different to the menu). The other was the loud music until about 11.30 at night - the price you pay on a Saturday night in an old hotel with original windows! None of these were enough to reduce down from 5*! Definitely recommended "

"Very friendly staff, clean rooms, great location."