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"If you appreciate the age and history of an old building you'll love it here. Our room was large, original windows and cornicing. Bathroom was a little dated but had a good shower. Good buffet breakfast in large ornate dining room, looking out onto Cardiff Castle. Reception and cleaning staff very friendly."

"Just wish there was room service"

"Yes they are basic, no bin in room only in toilet area, was bit claustrophobic cannot open window can't breath. Overall was okay"

"I stayed at DoubleTree with the main intention of relaxing and using the spa. Unfortunately, as I didn’t book spa treatments in advance, I wasn’t able to have the full experience I had hoped for. That said, the pool, jacuzzi, and sauna were all excellent, and the spa staff were very supportive and welcoming. Across the entire hotel, including the restaurant, the staff were attentive, warm, and genuinely made me feel welcomed. The level of service was both fulfilling and pleasantly surprising. Overall, a very positive experience, especially thanks to the people working there."

"Very disappointed with the parking, we were charged an additional £20+ just to park our car, after already paying in full for the room. Furthermore, we had a room with a “double bed” which was as many hotels have, two single beds put together. This was not done well and we found a huge gap in the middle of both beds throughout the night, causing us to push the beds back together only for it to happen 2 hours later in the night. Disappointment based on the quality of the rooms and the hotel location which really makes you think this hotel is worthwhile."

"Very poor sleep due to street noise till 3 am from Nightclub across road from hotel . We complained to front desk but staff showed no concern or help . "

"It was excellent "

"We were able to check in early, all the staff were very helpful and friendly. Our room was clean and well equipped with comfy beds. Thank you! "

"Excellent overall"