Khách sạn Burr Ridge

"Very nice room and super comfortable bed"

"Room was nice and very clean! Smelled great, lots of breakfast choices. I absolutely enjoyed my stay"

"Nice clean room. Very kind staff members"

"The housekeeping skipped our room one day. When checking in, I requested a roll-away bed for my daughter but they refused to bring one citing “it’s a fire hazard”. Once in the room, there was space for a bed that wouldn’t have been a hazard."

"The staff was helpful when we arrived much later than expected. The sheets appeared to be clean. The room was disgusting. The floors were sticky. The carpets covered in grime. The sink was rusty. The countertop and backsplash had been screwed into place through the Formica and the screws were rusty. The elevator had food and debris on the floor. We planned to stay 3 nights. Instead, we left asap the next morning and ate the cost. anything would be better than this."

"Good"

"There was a ceiling water pipe leaking water on the lobby besides the coffee place"

"Pretty"

"No public or Hotel parking but balet service good Good BF and location is absolutely good"

"The location of the property and the staff were excellent. There was only one elevator working and took a long time to get up or down with everyone trying to use it. The room itself was old, the couch had a big rip and the shower tub had a big stain and the faucet was barely working."

"Great!"

"It was an ok stay. Room was clean and the hotel was close to the sites/museums we wanted to see."

"Excellent location"

"Perfect location for everything we wanted to do. Walked to the field museum and the theater district. Lots of good restaurants nearby too"

"We really enjoyed our stay here. The hotel is located in a good location on the river and is a great location for those wanting to walk. The room was clean and felt comfortable but I wish this hotel had better coffee."

"Location,staff,clean room"

"Overall hotel is beautiful but very old and rooms small. Parking was not big enough to accommodate our large van for valet so we had to find our own parking in that busy city. Pool area was extremely stuffy and humid I was having a hard time breathing and felt suffocated. Had to leave the area . Unpleasant area to sit inside. Wish they would open a few of the windows in the area. This was a big issue for us bc it was raining outside and so my kids wanted to swim indoors."

"Hotel has a great location just 1/2 block from Michigan Ave super close to the Harry Potter store and Starbucks Roastery. We used public transport like the bus (1/2 block) and red line (maybe 4 blocks) to visit everywhere we needed. There is a Walgreen just 2 blocks up the street to pick up any essentials you may have forgotten. The staff is very kind from the front desk, to the cleaning person, to the breakfast servers and the concierge (Lynette?). Our room was bigger than we thought and gave...

"Telephone and TV did not work. You would assume that this issue would have been identified before the room was rented again. We were never informed about the status. When we went to front desk the next day we were told they couldn't reach us!! Well - that was because the phone in the room wasn't working " because of a problem in the box". Ugh"