Tìm Khu căn hộ tại Burras

"Jaw dropping setting, tired building, so so room. Crippling understaffing at breakfast time leaves many customers waiting 10 minutes for coffee and over 39 minutes for breakfast. If you are short of staff, consider offering continental only option. Fast, easy."

"Great views and friendly staff. A very pleasant stay."

"A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

"We had a very disappointing stay at this hotel and have yet to hear back from a Manager regarding the numerous complaints we had with the service experienced. To begin with, I will note the positives: Clean room Friendly staff Beautiful views Now the negatives: Upon checking into our room at 7pm (following a telephone conversation had earlier in the morning regarding our children and dog joining us) we discovered that the extra beds were not in our room ready for our children to sleep on....

"The room was clean and the staff were very helpful. We stayed in the disabled access room which was very good. The only thing we would say is the the toilet is very low for a disabled person, even with the grab bars. "

"Staff were super friendly and professional - very comfortable room - great ambience - 1st class food and reasonably priced - highly recommended !"

"The hotel was great"

"Beautiful location for this really special place to stay. We had two night here. Although we didn’t have great weather, it hardly altered as the hotel has lots of cosy places to sit and look out on the truly stunning gardens. The staff were incredibly friendly and kind. Thank you to whoever found my husbands watch and called us so we were not too far away to come back for it! Another highlight is the hotel’s own soap products which smell amazing and are available to buy. Sadly they had run out...