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The Coal Exchange Hotel

3.5 star property
Hotel with a 24-hour front desk, near Principality Stadium

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Coal Exchange Hotel

In-room safe, individually decorated, iron/ironing board, free WiFi
Quadruple Room | Bathroom | Free toiletries, hair dryer, towels
Daily full breakfast (GBP 12.50 per person)
Restaurant
Quadruple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

8.0 out of 10
Guests loved the amenities.
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
The price is 2.186.736 ₫
2.624.083 ₫ total
includes taxes & fees
7 Oct - 8 Oct
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Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room

Family Room | Bathroom | Free toiletries, hair dryer, towels

Family Room

Highlights

Individually decorated
Connecting rooms available
LCD TV
Hairdryer
Rainfall showerhead
Private bathroom
Jetted bath
Shower/bath combination
  • 60 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Triple Room

Triple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Triple Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Private bathroom
Jetted bath
  • 35 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Triple Room, Accessible

Triple Room, Accessible | In-room safe, individually decorated, iron/ironing board, free WiFi

Triple Room, Accessible

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
  • 39 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, individually decorated, iron/ironing board, free WiFi

Quadruple Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Private bathroom
Jetted bath
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard King Room with Shower

Standard King Room with Shower | In-room safe, individually decorated, iron/ironing board, free WiFi

Standard King Room with Shower

Highlights

Individually decorated
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Coffee/tea maker
Electric kettle
Digital channels
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | In-room safe, individually decorated, iron/ironing board, free WiFi

Presidential Suite

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Private bathroom
Jetted bath
  • 75 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for King Room

In-room safe, individually decorated, iron/ironing board, free WiFi

King Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Hairdryer
Rainfall showerhead
Private bathroom
Jetted bath
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double Room

In-room safe, individually decorated, iron/ironing board, free WiFi

Standard Double Room

Highlights

Individually decorated
Connecting rooms available
Free cots/infant beds
LCD TV
Private bathroom
Jetted bath
Hairdryer
Rainfall showerhead
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance
Future Inns Cardiff Bay
Parking included
Free WiFi
Restaurant
Air conditioning
8.6 out of 10, Excellent, (1515)
The price is 1.843.983 ₫
2.212.780 ₫ total
includes taxes & fees
27 Oct - 28 Oct
Future Inns Cardiff Bay

About the area

Map
The Exchange Bld, Mount Stuart Square, Cardiff, Wales, CF10 5FQ

What's nearby

  • Wales Millennium Centre - 6 min walk
  • Cardiff Bay - 14 min walk
  • Cardiff International Arena - 3 min drive
  • Cardiff Castle - 5 min drive
  • Principality Stadium - 6 min drive

Getting around

  • Cardiff Bay Station - 5 min walk
  • Cardiff International Airport (CWL) - 28 min drive

Restaurants

  • ‪Dock - ‬5 min walk
  • ‪The Eli Jenkins - ‬4 min walk
  • ‪Côte - ‬5 min walk
  • ‪Quantum Coffee Roasters - ‬3 min walk
  • ‪Yakitori 1 - ‬5 min walk

About this property

The Coal Exchange Hotel

Hotel near Principality Stadium
Close to Cardiff Bay and Cardiff International Arena, The Coal Exchange Hotel provides a bar, a restaurant and more. Stay connected with free in-room WiFi.
Other perks include:
  • Full breakfast (surcharge), express check-out and concierge services
  • A lift, a 24-hour front desk and smoke-free property
  • Luggage storage, multilingual staff and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 55 individually decorated rooms have amenities, such as late-night room service, free WiFi and safes.
Extra amenities include:
  • Free toiletries and hairdryers
  • 30-inch LCD TVs with digital channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 12.50 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 30-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Individual decor
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 12.50 for adults and from GBP 6.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Exchange Hotel Cardiff
Exchange Hotel
Exchange Cardiff
The Exchange Hotel Cardiff
The Exchange Hotel
The Coal Exchange Hotel Hotel
The Coal Exchange Hotel Cardiff
The Coal Exchange Hotel Hotel Cardiff

Frequently asked questions

Is The Coal Exchange Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Coal Exchange Hotel?

As of 26 Sep 2024, prices found for a 1-night stay for 2 adults at The Coal Exchange Hotel on 7 Oct 2024 start from 2.186.736 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Coal Exchange Hotel?

The Coal Exchange Hotel doesn't offer parking.

What time is check-in at The Coal Exchange Hotel?

Check-in start time: 3 PM; check-in end time: 1:00 AM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at The Coal Exchange Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Coal Exchange Hotel located?

Located in Butetown, this hotel is within a 15-minute walk of Coal Exchange building and Cardiff Bay. Principality Stadium is 1.4 mi (2.2 km) away. Cardiff Bay Station is only a 5-minute walk and Cardiff Central Station is 23 minutes.

The Coal Exchange Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 331 out of 591 reviews" "
Rating 8 - Good. 148 out of 591 reviews" "
Rating 6 - Okay. 60 out of 591 reviews" "
Rating 4 - Poor. 31 out of 591 reviews" "
Rating 2 - Terrible. 21 out of 591 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, with grand halls and a large dining room. Breakfast was great, and each room is very unique and comfortable. Walking distance to mermaid quay is a great bonus! Staff are also very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning building in great location
Stayed 1 night in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Customer Service Good. Couldn't use the pre-booked parking ticket though.
Stayed 1 night in Sep 2024

8/10 Good

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property that has retained all its charm
Stayed 1 night in Sep 2024

10/10 Excellent

Luke

Stayed 1 night in Aug 2024

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities
beautiful breakfast
Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was nice. Corridors are a bit maze like and dark. Room was adequate, bed and linen was good. Staff on desk were polite. When we came back from tve city late having been drenched through with the rain, the staff on the night desk were lovely and fetched us some warm towels which were gladly appreciated.
Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
brilliant staff ..rooms good and clean ,the spa bath is amazing!
Stayed 1 night in Aug 2024

8/10 Good

Isobel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Grahame

Travelled with family
Liked: Cleanliness, staff & service
Magnificent building if not a little tired… didn’t bother me but some people may view it as a negative Rooms very large and quirkily finished/decoration… was very warm night, so air con would be nice BUT it’s an old building… Bed wasn’t the most comfortable if I’m honest but there were some huge beds in one of the two rooms our family occupied. Bathroom was large and clean, good shower and large jaccuzi bath Breakfast was nice enough but didn’t reflect some of the really positive views I read which made me decide to choose as an option for the five of us. Would stay there again if I’m in Cardiff, hence my positive review.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the jacuzzi bath
Stayed 1 night in Aug 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is unique as it’s a historical building which is appreciated. The bathroom and large baths are very nice. Unfortunately I feel like the service could be improved, I tried to contact the hotel on Expedia as they initially sent an information message but didn’t get any response to my questions.
Stayed 2 nights in Jul 2024

10/10 Excellent

Raju

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, we will be staying again.
Stayed 1 night in Jul 2024

4/10 Poor

Joanna

Stayed 1 night in Jul 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location In a quiet part of the town yet only 10 mins walk to mermaid quay with all the shops restaurants and attractions of Cardiff Bay . Beautiful Hotel with plenty of history and character but still retaining a touch of class. 😊 Staff very friendly and welcoming. The only moan i have is we ordered prosecco and it didnt come in an ice bucket and was a bit warm when we arrived as our train was delayed.
Stayed 1 night in Jul 2024

10/10 Excellent

elizabeth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff food rooms and service
Stayed 1 night in Jul 2024

8/10 Good

alan

Stayed 1 night in Jul 2024

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinating building with a lot of history, comfortable room and bed, good breakfast. Would definitely stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

Pamela

Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Tegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff are brilliant, our room was huge and very clean. The spa bath was amazing and took about 5 minutes to fill up.
Stayed 1 night in Jun 2024

6/10 Okay

Amy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Great staff, lovely hotel, rooms needs dusting
Greeted well, friendly staff who took our bags to our room when we had to pop back to the car for bank card. Lovely decorated old hotel with lots of history about the hotel around the place. Room was clearly not hoovered and had not been dusted for some time, bathroom door had dust all over it and other areas such as on top of cupboards thick with dust. Room was clean but needs a good deep clean. Big brown stain on the curtains and net curtains. Gorgeous jacuzzi bath and shower but the tap was broken so the only boiling hot. Had to run a bath and wait 3 hours for it to cool down. Grimey around the fixtures and jets in bath. Wifi was very confusing to get connected so gave up with this in the end. Didn’t use the restaurant or bar, but bar was open till 2am. Hotel was very quiet and no issues with noise. No air con due to the age of the building but a fan was provided. I didn’t bring any of the issues I had to reception as we had a long day and wanted peace and quiet but I’m confident they would have been very helpful had I done. I would still recommend and return and thought the hotel was lovely, rooms just need a little more attention from the housekeeping staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and stunning building. Friendly welcome and incredible jacuzzi bath!
Stayed 1 night in Jun 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting and neat hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Catrin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024