Khách sạn Carlisle

"First staff could not figure out I had already paid for the room, Second could not figure why the key card for the room i booked was not working took 20 minutes to finally switch to a different room. Was supposed to be in 122 got 121. Third found out that pictures online are 100 percent better than actual property, meaning get inside and everything was lets say aged. Fourth found out pool could not be underwhelming things carved into inside pool like 420 and other trashy symbols and cleaning...

"we didn’t utilize the breakfast area"

"Older property shows its age. Staff are excellent. For a budget hotel decent. "

"Was awesome. Staff was friendly and contential breakfast was good. Lots of variety. Pool was stocked with towels and hot tub was a hit with my family."

"Lovely room. Cant say what else made this a 5 star experience lol"

"Rooms were dirty, bedding was nasty ( blood stains) food crumbs on the floors of the rooms and hallways, shampoo & lotion bottles empty. Just over all not a good experience and we will not return."

"Overall the property was fine, but for being advertised as an upper end property and for what I paid I would expect more updated tech in the room. Smart tvs and usb plugs at a minimum. I’m also not sure why I had to pay for breakfast when it was clear that everyone had access to the buffet style mediocre breakfast in the lobby. "

"Comfy bed and pillows, spacious room, spotless! Highly recommend!"

"Excellent place to stay in downtown Des Moines. So close to many things. Offers free shuttle service to anywhere within a 2 mile radius. Really nice restaurant and bar on site."

"They were very welcoming to my doggies. Nice people. Locally owned. "

"Room was clean and nice. Check in staff was good. Breakfast not included and was expensive to purchase."

"Overall great place "

"Very clean and nice. Property appeared new and had an interesting design, nice public spaces and big, nicely designed rooms. "

"The hotel is definitely older. The rooms were super spacious and tge full kitchen was a big plus! The hot tub is broken and has been for awhile. I was sad to learn as Ibwas checking in. That as that is one of the main reasons I chose here and it should be posted but its not. "

"Parking was easy it was very close to the concert venue across the street. Beds were comfy and everything was very clean. The front desk staff was very friendly."

"Yes"

"We had a good stay. "