Khách sạn Carol Stream

"Breakfast offered a variety of options for every appetite. Bed was super comfortable, room set up was logical and spacious. Shower had great water pressure. A/C perfect. Staff are consistently helpful and welcoming. They have been currently remodeling when we were there in October 2025 and now still in May 2026, but it doesn’t affect our stay and it enhances the property. This is our go to place as we have family in the area and it’s reasonably priced. We will be back in June 2026 for a family...

"Walk in shower worker great for my invalid husband"

"OK, place look like it was not taken care of the best"

"Ok so so"

"Clean room, staff, Breakfast"

"Nice and clean"

"The staff was great, the hotel was very clean, the breakfast was awesome! I was very impressed. We had a small incident with our bathroom & maintenance was there super fast & fixed it! Even cleaned the floor after! We will definitely stay there again!"

"Food residue on the rug in the bedroom"

"We just needed a quick place to sleep, and this worked well. The place is a bit dated, but it was clean, felt safe, and the staff we interacted with were helpful and friendly."

"Our toilet had a hard time flushing. Actually, a couple times it wouldn’t flush at all. And our bed was pretty "

"They were spiders in the bathroom and leftover foods under the sofa and the beds , when I went to tell the girl at the front desk who was Indian of course she started yelling at me and telling me OK sir so you found some spiders what do you want me to do? She was very rude. Didn’t even apologize. I would never stay there ever. Very unclean and unhealthy. Stay away."

"The reception staff (Nick in pm and Marie in am) were super friendly and helpful. The room was very clean, the shower water pressure was very strong with plenty of hot water. One disappointment was the very soft mattress! The complimentary breakfast was better than average with a wide variety of menu options. The shuttle was timely from and back to the airport. Overall, it was a very pleasant experience."

"Very nice and clean. Quite and relaxing 😎"

"The property is a little dated but you can tell they are trying their best to up grade and improve things. My room was very clean, no bugs nothing to complain about.. nothing fancy but if you would like a clean decent place to sleep here I go. It was peaceful at night as well, they have a breakfast in the am but I didn’t go so I can’t say anything about it, they have a few vending machines that have a very good variety and even a few personal hygiene things in them too. It came in handy when I...

"Very clean and the staff were very kind and respectful. In town for a convention and the room was spacious and very relaxing."

"When I arrived at the hotel to check in l, the staff informed me I had booked for the incorrect day. While I was standing at the front desk I told the person I would cancel that reservation and immediately rebooked to stay that evening. I was told to contact Expedia regarding a refund. I did contact Expedia, who contacted the hotel and they refused to refund me for the cancellation, even though I rebooked that same night. I’m extremely disappointed in the hotel management for their decision."

"To start, Tucker who was manning the front desk upon arrival, was welcoming, warm and friendly. He was extremely professional with the check in process. Had all our information and checked us in thoroughly and quickly. When we were trying to transport our luggage etc, we were having difficulty and he came to our rescue helping get everything up to and into our room. As we came and went he was extremely friendly and smiling with courteous greetings etc. He should be recognized for his excellent...

"The breakfast is always exceptional. "

"The room was spotless and had great amenities -- a microwave, fridge, nice closet and open spaces to store things plus extra hooks in bath and entrance. Everything seemed new and I understand the elevators were recently refurbished. The staff were great and attentive, and parking was close by. "

"Great place"