Search Hotels Near Carpenter Hill, Sacramento

"When I checked in, I was told to park in the rear of the hotel. The clerk stated, "Go through the rear door take the elevator to the 3rd floor your room is right there!" When I went through the rear door, there was NO signage indicating the location of the elevator! Myself and other guests were walking up and down corridors looking for the elevator. One guest I came across said she found an elevator near the front of the hotel, but it was out of service. No one at the front desk mentioned this fact and were providing minimal information to the guests. Once we did find the elevator, it was very small and tucked away in a back corner. My room BTW was nowhere near the elevator. I felt bad for elderly guests with mobility issues that were placed in rooms at the front of the hotel on the upper floors. As I was in my room on the 3rd floor, the entire room shook as people were moving around on the veranda of the 2nd & 3rd floors. As people maneuvered hotel luggage carts and or suitcases around on the verandas it felt as if the hotel might collapse at any minute. I believe the structural integrity of the building needs to be evaluated before a catastrophic event occurs. As for the Bar/Lounge, I wouldn't waste my time! The breakfast area had many selections; however, the kids took over the waffle stations. The eggs reminded me of military field rations (if you know you know) aka powdered eggs. You can be Guaranteed one thing! I will never stay at this property EVER again!"

"Lovely place "

"Breakfast was very good.Do not use the hot tub"

"Great spot. Clean and safe, location is prime "

"Breakfast was good. "

"The restaurant staff were great.all the staff were friendly and helpful "

"The room interior design is spa-like, very relaxing and clean. Having a Starbucks attached to the lobby is also a huge plus"

"Clean room, nice staff"

"Staff were friendly, parking is safe and a lot, close to nice restaurants but towels and bedsheets were not clean, and stained, window was broken, not enough outlets/charger, some areas are flooded. "