Search Hotels Near Carré Eden Shopping Center, Marrakech

"Breakfast very good staff very helpful Very close to train and bus station Enjoyed our stay"

"B"

"Breakfast was great and the location of the property was perfect"

"Really enjoyed my 4 night stay at the hotel. The room allocated was huge, comfortable, clean and with a lovely outlook. All of the staff were 1st class, friendly, helpful and very professional. I used the swimming pool area and gym and both were very good. The breakfasts provided by the hotel were very good with hot and cold options available. The area around the hotel is safe and there are plenty of dining out options if you don’t want to stay in the hotel. The main tourist sites in Marrakesh are all within 15/20 mins walk of the hotel. If I ever return to Marrakesh I would definitely stay at the hotel again."

"Small r"

"Clean. Central"

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"Rooms were nice but the the bathrooms needs some renovation. "

"The hotel is in a good location that is convenient for tour pick-up and drop-off. It is very close to the train station and grocery stores."