Nhà và căn hộ du lịch tại Cedars

"I booked a property through Expedia for six guests to visit Sesame Place. Upon arriving around 7:50 PM, the host told us the property was already occupied. We wasted an hour driving back and forth, plus a six-hour round-trip drive home, and lost our entire second day at the park. I’m requesting a full refund and additional compensation for the stress, wasted time, and ruined plans for our group. "

"Parking was ok, but that was the only good thing. Dirty sheets with hair and stains that looks like bodily fluids from the previous guests. Property management was very unresponsive I had to wait 4 hours to get into my room was not provided any accommodations for the lost of the time but is being told there is no refund for late check ins when it’s was their fault. Another tenant at the property was kind enough to answer the door but expressed that they received the same mistreatment as my...

"DO NOT STAY HERE. We had booked two bedrooms and the one bedroom was not clean. The bed was not made and the towels were not changed and it smelled horrible in there. We had three people so we had to book a different place to stay for the night. We could not get in contact with the hotel after calling multiple times and communicating with hotels.com as well. They are not refunding us. "