"I’m bald, and there was HAIR all around my room, especially throughout BOTH beds, sheets and all! Do they even wash the bedding between stays? By the looks of it, NO. There was food or organic matter on the countertops and especially the night stands. I felt WE had to get out room cleaned before we could relax, so that’s what we did.
The staff is SSSLLLLOOOOOWWWW!! Check-in took 20 minutes with only 1 person in front of us. Then late in the evening, I walked someone to their car, brought my room key, but not my phone. Apparently the key decided not to work anymore and I was locked out of the hotel with no way to reach anyone. Thankfully, one of the staff heard me trying to get in and let me in. It took an additional 10-15 minutes for the staff person to make me a new key. I was falling asleep at the counter. Room was nice enough despite the view of the bird poop, but there is MASSIVE work to be done with the staff. It was the worst I’ve seen probably ever…and we stay at hotels quite a bit."