Search Hotels Near Centro Europa, San Juan

"No"

"We would never stay here again, there was cockroaches in our room. I wanted a refund but they wouldn't give me one, did give me a better room. The first room had toilet paper stuffed in the bottom of the window to try to block a gap. There was a cracked bulge below the window in the wall. The new room had a hole in the ceiling panel. The inside of the elevator had something spilled down the length of the door. The virtual greeter system was weird, there was a person right there to help us...we needed washclothes and hand towels no instructions on how to call on the phone to the front desk, tried dialing 0, got the virtual greeter who couldn't keep us so had to go to the front desk to ask. No shelf in the shower.. The street parking sucked, not enough room. Dixie size cups for the tea and the coffee. Rooms small, overpriced rooms.Only good parts of the stay were the tea offered, locks on doors, lobby and outside area."

"Expedia robbed me and lied about talking to someone at the Hilton and refused to change my date 1400$ what a waste book directly "

"The room and view was amazing and so was the cleaning staff. Whoever the front desk person was who checked us in was not so inviting she did not tell us anything about the hotel and amenities that it offered, but other than that it was Amazing my husband was very pleased with his birthday stay. "

"All areas of hotel were well maintained"

"Beautiful location and ocean views. Clean rooms and service, I stayed with my teen daughter and felt safe, highly recommend. "

"Property is very well taken care of, staff is lovely, lots of food options. Would book again. Gym is excellent. Great spa too!"

"The place just felt grimy. The is no central air so the living area and kitchen space gets hot but the air in the rooms worked. There was no hot water in the showers and the water pressure is awful. The landlord was easy to reach and was able to complete any requests we had in a timely manner. The microwave was so dirty we could not re heat our food. I just think this place needs a deep clean and it felt like it was not cleaned before we arrived. The worst part was how thin the walls are and you can hear everything going on outside from people’s loud conversations to cats yowling to birds chirping. It felt as if the windows were open and we were awake everyday sooo early it was annoying. "

"Had such a lovely time! Staff was very friendly and helpful and informative of the amenities and of things to do in the area. Our rooms were clean and comfortable. The food in the restaurant was great and we appreciated the vouchers to get a discount off of our meals. Will definitely be back as my partner enjoyed the gym and we both enjoyed the pool area as well !"