Search Hotels Near Charlotte City Center Visitor Info Center, Charlotte

"The lady at the desk thoroughly explained all of the amenities included in our stay. That was super helpful because last time I missed out on credits to the restaurants because it wasn’t thoroughly explained as it was this time. I really appreciated all of her assistance and friendliness while checking in. We will definitely be back."

"The hotel staff was very helpful in allowing me to check in early due to my flight landing earlier than expected which was greatly appreciated. The other reviews speaking about the train being loud, i truly didn’t experience this. However, my room was on a higher floor so I heard the train go by but it wasn’t loud and definitely didn’t wake me up out of my sleep. Something I wish I would’ve known before hand was that this hotel doesn’t have a pool. My hotel room was clean however the shower in the bathroom was not. Also, around 8am I needed more towels I was told by the front desk that the cleaning staff wasn’t there yet and that I could come down to the front desk to grab them unless I wanted to wait for them to arrive. These are all just things to make mental note of when booking here. Overall, friendly staff and great views of the city from my hotel room."

"Wonderful place to stay! Will definitely use them in other cities."

"A really lovely stay. I’d say the only complaint is that there was very loud vacuuming at 11pm one night, which kept me awake for a while."

"Room was clean, comfortable, and spacious."

"Pleasant experience! Staff was excellent"

"Beautiful place to stay! Will be back!"

"A double booking allowed a family to enter my room in the evening while I was watching TV. (They were given an access card!). I told them to return to the customer desk to straighten out the mess. They apologized for the inconvenience, even though it was not their fault. I hope that they had no trouble getting another room. Your customer service rep. then phoned me and she was very nice and apologized for the error. The TV did not work after that. Other than this the experience was fine. Very nice corner suite on the 10th floor. I prearranged valet car pickup for the morning of our departure. They had no record of it for some reason the morning of our departure, but they were able to retrieve my car quickly despite this."

"Very clean room and comfortable bathroom. Staff was excellent!!!"