Khách sạn Cheltenham

"Excellent "

"Can’t fault the place everything was perfect will definitely be back"

"Good breakfast and nice pub food"

"Was not provided with an access code. When I managed to contact the property manager they claimed no personal information was forwarded to them, ie; phone number or email from Expedia. I had to enlist the help of a nearby business to contact them 3 hours after the check in time. If Expedia doesn’t forward details why would you continue to use them as booking agents. Property was close enough to train station and quite location, front door was often not secured from the street "

"Pillows were unsuitable and we had a stiff neck. Dinner was not to my taste"

"Lovely staff, breakfast and facilities "

"The staff were all so lovely, welcoming and helpful. They couldn’t do enough for me while I was there. The building and surrounding area are stunning and very relaxing."

"Property was good. Room was clean but bed wasn’t the most comfortable. My room also did not have great service or wifi. "

"Staff excellent, basic amenities lacking in room and condition of fittings/shower etc rather tired. "

"Great staff, clean, great value, good location. "

"Dirty"

"Excellent customer service by all the staff. Lovely property, lovely people, lovely food… Will definitely be back!"

"Good location."

"Check in procedure was a bit unusual for me, if I’m honest. It took a couple of phone calls, emails and having to download their app. That said straightforward once you understood it. Paid offsite parking is a block away. Wouldn’t have been ideal if I’d had a suitcase to lug around. Parking and accommodation on separate invoices. I had clocked it not a hotel, but serviced boutique apartments. Location is great. Good choice of eateries close by. All said, now that I know what to expect...