Spent 10 days traveling around Chiapas and this hotel was the best of them all. Comfortable beds, free parking, a gorgeous rooftop terrace to watch the sunset/rise from, and amazing staff. An earlier review mentions the town being sad and boring but we found it to be the complete opposite. If you walk a few blocks down you reach the town square and at night there was live music and people dancing and all sorts of fun local stuff going on in the square.
Spent 10 days traveling around Chiapas and this hotel was the best of them all. Comfortable beds, free parking, a gorgeous rooftop terrace to watch the sunset/rise from, and amazing staff. An earlier review mentions the town being sad and boring but we found it to be the complete opposite. If you walk a few blocks down you reach the town square and at night there was live music and people dancing and all sorts of fun local stuff going on in the square.
Anonymous traveller
Reviewed October 23, 2015Reviewed October 23, 2015
The Chef at the Hotel Alejandro Hernandez went beyond our expectations to accommodate all our meals as we are vegetarian and had kids with us.
Amazing food in Bo Cucina
The Chef at the Hotel Alejandro Hernandez went beyond our expectations to accommodate all our meals as we are vegetarian and had kids with us.
Amazing food in Bo Cucina
Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
Beautiful boutique hotel located in the city center on San Cristobal. The hotel is clean, and the rooms are big and cozy. The beds are super comfortable and have very soft sheets. The staff is very friendly and polite. The breakfast service is good but a bit slow. Would definitely recommend this hotel!
Rocio
Reviewed December 26, 2025Reviewed December 26, 2025
Very nice hotel. We also used the complimentary medical service as my daughter was not feeling well. The doctor was very professional and extremely nice. They had also a complementary transport to the train station. There two were a real bonus.
The gym was disappointing. New equipment but bad maintained or broken. Branches with out rods or weighs.
Very nice hotel. We also used the complimentary medical service as my daughter was not feeling well. The doctor was very professional and extremely nice. They had also a complementary transport to the train station. There two were a real bonus.
The gym was disappointing. New equipment but bad maintained or broken. Branches with out rods or weighs.
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
We had a wonderful Time - hotel is very stylish and comfortable and the staff are fantastic - friendly and charming. The food in the restaurant was extremely good too for breakfast and dinner with local ingredients and all with the chefs little twist on things. I look forward to returning
Sarah
Reviewed September 3, 2025Reviewed September 3, 2025
This is a great hotel, great location, extremely clean and friendly staff. Highly recommended. The WiFi was a bit unreliable but it is obviously not a major issue.
This is a great hotel, great location, extremely clean and friendly staff. Highly recommended. The WiFi was a bit unreliable but it is obviously not a major issue.
Friendly staff, they helped us organise a taxi to Palenque at very short notice as another taxi company had let us down. Also very supportive when I told them my partner was ill. The breakfast is great if you like eggs and/or meat, sadly I don't eat either so the options were very limited. Great presentation of food though. Easy walking distance into town and felt safe
Friendly staff, they helped us organise a taxi to Palenque at very short notice as another taxi company had let us down. Also very supportive when I told them my partner was ill. The breakfast is great if you like eggs and/or meat, sadly I don't eat either so the options were very limited. Great presentation of food though. Easy walking distance into town and felt safe
The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the "tech" part. The first day the heating didn't work, the wifi was poor in the ground floor rooms and to get the password we always had to run to reception, the safe didn't have batteries the first day and the second some electrical contact always made it activate so at night we had to open it and remove the batteries because it...
The location is wonderful, everything is very clean and beautiful. The restaurant is fabulous, and the staff was all very kind and friendly. The only downside was the "tech" part. The first day the heating didn't work, the wifi was poor in the ground floor rooms and to get the password we always had to run to reception, the safe didn't have batteries the first day and the second some electrical contact always made it activate so at night we had to open it and remove the batteries because it...
Genny
Reviewed February 21, 2026Reviewed February 21, 2026
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